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Mercyhealth Pain Center–Rockford

2.2

About this business

Location details

2400 N Rockton Ave, Rockford, IL, 61103, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.224 reviews
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Kathy Luvtocuddle's profile image
Kathy Luvtocuddle 
2 months ago

I cannot believe how many people are complaining about the process when you are a new patient that have to follow through with first injections. This is very common. They don’t just hand out medication like it’s candy. Also it is a thing with the insurance usually injections and imaging and therapy and meds. I know it is soooo frustrating especially when you know your issues and have had pain control. Be patient and be understanding. I absolutely love everyone from the desk to the nurses to DR. OTang. She listens and if she ... read more

Steve Hejhal's profile image
Steve Hejhal 
3 months ago

Had a cervical epidural today. And tell ya I’m tatted from head to toe. However don’t like needles. Specially after knowing the procedure. Oteng was amazing and all the nurses as well. I felt nothing. Took no more then 10 mins and I was done. Nurses had my Ginger Ale waiting as soon as I got back to my room. Nothing bad at all. 

Steve Hejhal's profile image
Steve Hejhal 
3 months ago

Haven’t even had my treatment yet and not happy or thrilled about this place. Have called me 3 times in the matter of 10 mins go ask me to change my time for earlier. After being told no. Since that’s the only time my wife could get off. Then calls back two more times. Asking to switch to different days and what not. Simply because the doctor don’t want to work late. Not my problem. Shouldn’t have scheduled for that time then. Specially after being told numerous times. No and that that day and time are the only one that woul... read more

L Z's profile image
L Z 
3 months ago

The 1 star is for the receptionist who was very nice but this was the WORST experience I ever had in my life with a medical professional! Virginia Velazquez was rude and uncaring and even said I broke a federal law for trying medical Marijuana for pain. She lied on my medical summary and said I asked her for pain meds and I certainly did not! I was there as a referral from my dr. hoping to find other methods to relieve osteoarthritis. I will be filing a grievance for her statements on my visit summary that are absolutely fal... read more

L Z's profile image
L Z 
3 months ago

The 1 star is for the receptionist who was very nice but this was the WORST experience I ever had in my life with a medical professional! Virginia Velazquez was rude and uncaring and even said I broke a federal law for trying medical Marijuana for pain. She lied on my medical summary and said I asked her for pain meds and I certainly did not! I was there as a referral from my dr. hoping to find other methods to relieve osteoarthritis pain throughout my whole body. I've had complete replacements on both shoulders and one knee... read more

Frequently asked questions about Mercyhealth Pain Center–Rockford

How is Mercyhealth Pain Center–Rockford rated?

Mercyhealth Pain Center–Rockford has a 2.2 star rating with 24 reviews. 

When is Mercyhealth Pain Center–Rockford open?

Mercyhealth Pain Center–Rockford is closed now. It will open tomorrow at 8:00 a.m. 

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