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Mercy Medical Group - Midtown (Critical Care Medicine, Pulmonary Disease)
- Healthcare
- Sacramento, CA
About this business
Location details
3000 Q St Fl 2, Sacramento, CA, 95816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would not recommend. I originally went in for a neck pain consultation. Instead, they scheduled me a visit with a hand surgeon and referred me later to a neck specialist. They doubled/tripled my healthcare expenses and I'm still in pain without answers to-date.
Reception is rude and unprofessional. This is an experience of several visits and each time greeted with unprofessional front desk personnel.
Reception area was randomly closed due to a staff meeting. I received no notification of this. So they expect you to be on time for your appointment but they can just not be available to check you in when they're supposed to? Receptionists also all have attitudes. Literally nobody looks like they even want to be there.
“Unprofessional, dismissive, and emotionally harmful experience.” I saw Dr. Amy Reese for a work-related injury, and the experience left me feeling humiliated and traumatized. Instead of listening with professionalism and empathy, she dismissed my symptoms, implied I was exaggerating my pain, and refused to acknowledge my work injury, despite my clear explanation of events. Her attitude was rude, accusatory, and completely lacking in compassion. I left her office in tears, feeling belittled and disrespected. This was one of ... read more
Mercy's whole system is set up to be efficient for the doctors, increasing profits. It is NOT efficient or convenient for the patients. When you have a problem or question, or need a prescription refilled, the most efficient thing would be to be able to call your doctor's office, and speak to someone with medical knowledge. But that's not how it works at Mercy. You call and get an operator with NO medical training, who will "send a message" to the doctor. Then you wait. And wait. Heaven help you if there's a misunderstanding... read more
Frequently asked questions about Mercy Medical Group - Midtown (Critical Care Medicine, Pulmonary Disease)
How is Mercy Medical Group - Midtown (Critical Care Medicine, Pulmonary Disease) rated?
Mercy Medical Group - Midtown (Critical Care Medicine, Pulmonary Disease) has a 1.6 star rating with 5 reviews.
When is Mercy Medical Group - Midtown (Critical Care Medicine, Pulmonary Disease) open?
Mercy Medical Group - Midtown (Critical Care Medicine, Pulmonary Disease) is closed now. It will open tomorrow at 8:00 a.m.
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