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Mercy Emergency Department

1.5

About this business

Location details

45 Linden Dr, Mason City, IA, 50401, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
1.552 reviews
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Taylor Miller's profile image
Taylor Miller 
on Google
3 weeks ago
Chasity Rodrick's profile image
Chasity Rodrick 
on Google
a month ago

Worst place to be takes to long 3hr to 5ths then you get seen. 

Erin Turner's profile image
Erin Turner 
on Google
a month ago

I saw the doctor for 2 minutes, was there for 3 hours, had chest X-ray and found out I have a dent in my chest and an atypical ecg. The nurse said it's a recurring issue with this doctor even though all the tests are in I was able to see them on MyChart but still no doctor, no explanation. Terrible and ridiculously bad experience. 

Brittney Garner's profile image
Brittney Garner 
on Google
2 months ago

ER doctor clearly didn't have any idea what a slag injury to the ear looks like. I work with ears and carry an otoscope so I know how to use one, but he had to much of an ego to listen. Before the tissue was swollen, I verified metal was embedded in the canal, and tissue damage including burns. Terrible bedside manner after waiting almost 3hrs to be seen, provider couldn't even give 5 minutes of his time, looked in the ear and said I don't see anything and that was it. Should have offered to do a CT scan to verify if there w... read more

Brittney Hassler's profile image
Brittney Hassler 
on Google
2 months ago

Not once asked about pain or showed an ounce of care for discomfort after waiting hours to be seen. Don't waste your time spending hours in the waiting room. You can spend that time driving to a facility that will actually provide care. Provider had to much of an ego to listen. The only thing he offered was attitude and disgraceful bedside manner. They have the place locked down like a prison after asking several people to let us out they all acted like it was a crime to want to leave and the registration guy ended up openin... read more

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Frequently asked questions about Mercy Emergency Department

How is Mercy Emergency Department rated?

Mercy Emergency Department has a 1.5 star rating with 52 reviews. 

When is Mercy Emergency Department open?

Mercy Emergency Department is open now. It will close at 11:59 p.m.  

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