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Mercy Clinic Gastroenterology - Physician Plaza
- Rogers, AR
About this business
Location details
2708 S Rife Medical Ln Suite 300, Rogers, AR, 72758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don’t write many negative reviews but I feel the number of negative reviews show poor management. So, I’d ask lots of questions if you make an appointment. Ask about protocol and how drs are assigned to you, what choices you have and keep a log of who you speak to when you are scheduled with dates and times (3rd star is just bc some of the drs and staff are great—just can’t do their job well with how it’s managed in my opinion)
If I could have left no stars I would have. They continuesly cancel and reschedule appointment additional months out without seeing the patient. They will not listen to their patients concerns or issues. Do not go here!
WHY DO THEY NEVER ANSWER CALLS?
I too have a lot of trouble getting into this clinic for an appointment. Sometimes it can take up to a month and a half to two months to get in. The best thing to do is to make a follow up appointment while you are there. That way, you know when you're going back. That being said, the ladies behind the front desk are helpful, professional, and nice. The nurses have wonderful etiquette. The Nurse Practitioner Lauren Nueske is absolutely wonderful. She is willing to do whatever is needed in order to make a diagnosis. I would r... read more
Make dang sure you answer any/all random phone numbers from Rogers, because instead of using ANY available technology they rely on phone calls to confirm appointments and then cancel your carefully planned/scheduled appointment if you happen to go out of town on vacation and don’t answer their calls. Why are they one of the only Mercy Clinics that don’t know how to leverage the MyMercy app for scheduling? Great question, but who has time to listen to their excuses?
Frequently asked questions about Mercy Clinic Gastroenterology - Physician Plaza
How is Mercy Clinic Gastroenterology - Physician Plaza rated?
Mercy Clinic Gastroenterology - Physician Plaza has a 2.6 star rating with 35 reviews.
When is Mercy Clinic Gastroenterology - Physician Plaza open?
Mercy Clinic Gastroenterology - Physician Plaza is closed now. It will open tomorrow at 8:00 a.m.
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