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Mercy Clinic Cardiology - Physician Plaza
- Rogers, AR
About this business
Location details
2708 S Rife Medical Ln Suite 220, Rogers, AR, 72758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took my mom for a procedure and “nurse” Tania J was the worst. Told my mom “it doesn’t matter what you want, it’s what the doctor wants”, belittled her until my mom gave in basically and anytime I tried to speak up she rolled her eyes and ignored me. Some of her words were “I know you don’t know anything about this…” I said “oh but I do” and she proceeded to ignore me and just walk out. Every word out of Tonya’s mouth was “it’s a problem…” for the entire five hours we have been here. She is not a nurse and needs to be fired ... read more
More evidence that Mercy has NO Mercy. They wouldn't let me make an appointment. Apparently people just call up and try to make an appointment. OMG - imagine that! Clearly those people have tooooooo much $$$. I told them I had a referral. They didn't give me instructions about what to do next. . .I also mentioned that my insurance company doesn't require a referral. They admitted that it is a requirement from their Doctors. Still no directions about how to get an appointment or what I needed to do next. They clearly don't wa... read more
Don’t waste your time! My dr referred me to them and after 27 days still no way to schedule an appointment. The online feature doesn’t work.They indicate only 1 person can schedule and they receive 100 a day and that person is overwhelmed. I’ve called twice and talked to a supervisor and got the same answer. I called another dr and got an appointment in the first try. Don’t put up with poor service, snippy attitudes and rudeness. Not worth it
If you are a new patient, don’t even bother! I’ve been trying to get in for 7 months I have been rescheduled 3 times, even after telling them about cardiac events I’ve been having. They were supposed to send me a holter monitor a month ago in the mail. I followed up today just to be told that my appointment was being pushed back another 2 months. I can’t speak on the care but I can tell you that you will not be a priority to them.
The most poor follow-up care from an emergency room visit due to total heart block. This cardiology team doesn't make an attempt to help with follow-up questions when or IF you get someone to actually call you back. I have not been able to be transferred from the reception desk person to a nurse yet. The emergency room staff saved my life but this cardiology team it would seem, could care less about their follow-up processes. I would not recommend them nor willing go to see them unless it is the only available option.
Frequently asked questions about Mercy Clinic Cardiology - Physician Plaza
How is Mercy Clinic Cardiology - Physician Plaza rated?
Mercy Clinic Cardiology - Physician Plaza has a 3 star rating with 10 reviews.
When is Mercy Clinic Cardiology - Physician Plaza open?
Mercy Clinic Cardiology - Physician Plaza is closed now. It will open on Monday at 8:00 a.m.
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