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Mercedes-Benz of Westminster
- Car Dealers
- Westminster, CO
About this business
Specialties: Mercedes-Benz of Westminster has a reputation for excellence in everything we do that's why we proudly serve the greater-Denver area. We've built our reputation on delivering only the highest-quality care when it comes to purchasing or servicing Mercedes-Benz vehicles. Our mission is simple - to provide a luxury car-buying experience that matches the quality and reputation of Mercedes-Benz vehicles themselves. All of us here at Mercedes-Benz of Westminster know that without you, our valued customer, we would not... read more
Location details
10391 Westminster Blvd, Westminster, CO, 80020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
While traveling our 2022 Sprinter can had an issue with the 4x4 switch and the instrument cluster (IC) went black. We brought to van to the service department and it was diagnosed to be a faulty IC and that it needed to be replaced. They ordered the part and we were told to bring the van back after 2 days (the van was drivable). When we went back for the install of the new IC the original service advisor has gone for vacation and the job was handed off to *** (another service advisor). We waited patiently and every time I fo... read more
Terrible customer service - When making an appointment for repairs and diagnosis on an issue with my car Mercedes just puts you in the que to meet an advisor to discuss problems is what I was told they dont even look at that day after my car was in there shop for 2 days and after 3 days still had to call and text several times before I got details on what was found wrong with my ******* still didnt have warranty information.. even took my car home as there was no information on the warranty issue and it was a weekend. I didn... read more
While traveling from ****** to ****** had a coolant leak so took my vehicle to this dealer on June 30. Was told that if the main radiator had to be replaced, it would be $550 for the part and 8 hours labor at $230 per hour. I was called at 8:15a.m. on July 3rd to tell me it was the secondary radiator.At 11:15a.m. on July 3rd I was called to tell me the car was repaired and ready to be picked up. When I got to the dealer, I was charged $2275 which was $350 for the part and the rest labor and coolant. I questioned this and the... read more
Beware, gross negligence displayed by staff!I purchased a vehicle last April from out of state. I traveled to the dealership in ****** to inspect the vehicle and make sure everything was ok, which it was, so I paid up, signed the papers and returned to my home state, with the promise by salesmen ********************* and ********************************* that they would handle the collection and transportation of my car two days later with the utmost professionalism.When the transportation company arrived to this dealership ... read more
Worst Mercedes-Benz dealership in ********, bought a new GLC300 and when it came to an explanation of the features we were told to go to ******** We contacted the management team and they promised to schedule an appointment for the explanation, that never happened either. Called once more and was told they dont have the time to explain those things to us because we arent in the elite group of people. Will never buy from here again.
I went to this dealer after I was frustrated by a third-party mechanic. The staff was courteous and professional. We received excellent customer service and timely updates on the status of maintenance and repairs. I would recommend them to anyone who is looking for trustworthy and professional service.
Terrible!! I would advise everyone to stay away unless they liked getting ripped off!! I placed a preorder for a G63. I was unable to take delivery on this car due to financial hardships from the pandemic. When I asked for my deposit back, I was told that I must forfeit or apply it to another vehicle. Okay, they told me that they had one that I might be interested in only to deny me this car. Then, I was told that I could not have this car because it fit the specs of a commonly exported vehicle!? I was confused! What does th... read more
Frequently asked questions about Mercedes-Benz of Westminster
How is Mercedes-Benz of Westminster rated?
Mercedes-Benz of Westminster has a 1.6 star rating with 9 reviews.
When is Mercedes-Benz of Westminster open?
Mercedes-Benz of Westminster is closed now. It will open at 9:00 a.m.
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