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Mercedes-Benz of Tri-Cities

4.3

About this business

Our commitment is to provide you with a truly exceptional experience. We employ the top professionals in the industry so that you get a true luxury experience that you would expect from Mercedes-Benz. We are a full service dealership that sells new and pre-owned vehicles. Our service and parts department has some of the best certified employees in the area. Whether you are a first time buyer or purchasing your dream vehicle, we will roll out the red carpet to make this the best car buying or service experience. 

Location details

6901 W Clearwater Ave, Kennewick, WA, 99336, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.3363 reviews
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Ana Paola Garcia's profile image
Ana Paola Garcia 
recommend  Recommended
3 years ago

Marisela she is pretty amazing, knowledgeable and helpful she has helped me every time I need her still after purchasing my MB, 1000% recommend everyone go to her, and we’ll tbh everyone there were very nice, she always answers & always listens ty again Marisela 

Zach Hoglund's profile image
Zach Hoglund 
recommend  Recommended
3 years ago

Hello everyone, I’m a full time traveler in my 2019 Mercedes-Benz Sprinter. When I need maintenance it’s usually a case of pick the closest dealership and most of the time it works out. Recently, disaster. Recalls had service departments flooded, and therefore months out for just a service. I just hit the phone book working my way outwards from my location. When I called Mercedes-Benz of Tri-Cities, I got a completely different response. “Yes, we can get you in for service!” … See more 

Chad Yost's profile image
Chad Yost 
4 years ago

For months my buddy has been waiting/excited to test drive a AMG C43 and C63 (he’s been waiting due to Covid) Today was the day we drove to the dealership they had a used C43 on the lot. We asked the sales person if we can test drive it. The sales associate goes in and comes out saying the Sales Manager would not let us because we can’t test drive something we don’t intend to purchase... Worst experience/outcome possible you just assumed or who knows what a persons ability to purchase. Someone in this case capable of purchas... read more

Leigh Wick's profile image
Leigh Wick 
recommend  Recommended
5 years ago

This is the 2nd Mercedes we’ve purchased from Marisela at Mercedes of Tri-Cities. She not only takes the time to make her clients feel very special, her professionalism is through the roof and her knowledge of the Mercedes brand is amazing. Being in a wheelchair and purchasing a car without being able to fully test drive is a stressful experience, and trust is everything. Marisela handled every inconvenience I felt and made it more convenient. My hand controls are in the vehicle and I drove it off the lot today. I love it an... read more

Heather Noelle Dahlin's profile image
Heather Noelle Dahlin 
recommend  Recommended
5 years ago

I had the best experience there, everyone was so nice and helpful. Every time I walked to the door someone was there to open it for me and greeted me and it was just a very professional and great experience. I will definitely be back again when I’m ready for another Mercedes. A special thank you to Robb for taking extra time with us to make sure everything was done and that we were happy with our car. 

Cas Charles's profile image
Cas Charles 
recommend  Recommended
5 years ago

Awesome and professional, A+ 

Natasha Loughrey's profile image
Natasha Loughrey 
recommend  Recommended
6 years ago

Amazing staff! Deanna was extremely helpful with finding me the perfect vehicle! Highly recommended! 

Brett Baker's profile image
Brett Baker 
recommend  Recommended
6 years ago

From start to finish it was an all around incredible experience. 

Vickie Hogeland's profile image
Vickie Hogeland 
6 years ago

Todd in the parts department is the BEST! I have an older MB that i needed a part for. He knew just what i needed and even shipped it to me since i live 100 miles away. Right part...timely manner. THAT IS EXCELLENT SERVICE! Thank you Todd!! 

Frequently asked questions about Mercedes-Benz of Tri-Cities

How is Mercedes-Benz of Tri-Cities rated?

Mercedes-Benz of Tri-Cities has a 4.3 star rating with 363 reviews. 

When is Mercedes-Benz of Tri-Cities open?

Mercedes-Benz of Tri-Cities is closed now. It will open at 9:00 a.m. 

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