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Mercedes-Benz of Thousand Oaks Service and Parts Center

4.8

About this business

Location details

3905 Auto Mall Dr, Thousand Oaks, CA, 91362, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.8855 reviews
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Bahram Moosavi's profile image
Bahram Moosavi 
a month ago

Excellent service experience at Mercedes-Benz of Thousand Oaks. The service department was very professional, organized, and efficient. My EQB was serviced promptly, and the entire process was smooth and stress-free. A special thank you to Noelia for her outstanding customer service. She was knowledgeable, helpful, and kept me informed throughout the process. I truly appreciate her professionalism and support. Highly recommended! 

Larry Cohen's profile image
Larry Cohen 
2 months ago

Sheep in wolf clothing 

J. F.'s profile image
J. F. 
3 months ago

Definitely recommend this service department out of all of them I have been to. The Service advisor Noelia and Adam from the parts department went above and beyond. I really appreciate the team here! 

J. F.'s profile image
J. F. 
4 months ago

Once they sell you a car, they do not care about you as a customer. I bought a GLC63S AMG back in December and they promised me something and I had them put it on the Due bill and now they won't respond to me no matter how many times I call. During the sale they have great customer service after NO DEPARTMENT wants to help you. 

Paulina Goldstein's profile image
Paulina Goldstein 
4 months ago

MB makes everything so easy. Brielle, in the service department is always so helpful and on top of it !! 

Frequently asked questions about Mercedes-Benz of Thousand Oaks Service and Parts Center

How is Mercedes-Benz of Thousand Oaks Service and Parts Center rated?

Mercedes-Benz of Thousand Oaks Service and Parts Center has a 4.8 star rating with 855 reviews. 

When is Mercedes-Benz of Thousand Oaks Service and Parts Center open?

Mercedes-Benz of Thousand Oaks Service and Parts Center is closed now. It will open at 7:00 a.m. 

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