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Mercedes-Benz of Sacramento Service - Sacramento, CA

4.2
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About this business

Specialties Mercedes-Benz of Sacramento is a "Golden Rule" company. We dedicate ourselves to world-class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento, we're here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in... read more

Location details

1860 Howe Ave, Sacramento, CA, 95825, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.2336 reviews
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Mon Igna's profile image
Mon Igna 
recommend  Recommended
3 years ago

awesome service...My car was ready in 2 hours. Good customer service 

Annie Kalo's profile image
Annie Kalo 
3 years ago

This place is horrible. Be prepared, if you have a smart car they will treat you like crap. They only care about sales, and about Mercedes. I will NEVER buy another smart car ever again, or a Mercedes for that matter. I've had multiple issues with this place, and every time I couldn't help but think that my service would be better if I had a Mercedes instead of a smart car. Once, I had a flat tire and needed to get a new one... Unfortunately smart car tires are ONLY sold at the dealership so I had to go there. I made an appo... read more

Deetra Collins's profile image
Deetra Collins 
recommend  Recommended
3 years ago

Everything from the service to the amenities and the Overall beauty of the dealership 

Yolanda M Gonzalez's profile image
Yolanda M Gonzalez 
3 years ago

The WORST experience of my life. It was the 1st time in all my life that I felt somebody look down on me with contempt. Patrick McGarrity, service advisor, is unprofessional, rude, careless and disrespectful. On 7/17/2020, I had an appointment to change the glass of my driver seat’s window. Patrick gave me the price of the glass by phone but he refused to give me the price of labor. When I arrived to the appointment, I complained about the price, $800 to change a glass, and he responded to me “it is what it is”. This was com... read more

Alan Christoffersen's profile image
Alan Christoffersen 
3 years ago

How about not laying people off after getting PPP money for starters. If you wont value employees then you wont care about customers. 

Elena Hoggatt's profile image
Elena Hoggatt 
recommend  Recommended
4 years ago

Awesome and friendly staff great service 

Jimmy Love's profile image
Jimmy Love 
recommend  Recommended
4 years ago

Great service and very professional 

Jimmy J Lopez Buckner's profile image
Jimmy J Lopez Buckner 
recommend  Recommended
4 years ago

Great service and very professional 

Sophy Linda's profile image
Sophy Linda 
recommend  Recommended
4 years ago

Thank you Kevin I love my new car thanks to Mercedes Ben of Sacramento I will be back for another car Everyone there was so helpful and friendly The most helpful was kavin and Jodi them two was so friendly and when I walk in eberyone all greeted me thanks again see y’all soon 

Frequently asked questions about Mercedes-Benz of Sacramento Service

How is Mercedes-Benz of Sacramento Service rated?

Mercedes-Benz of Sacramento Service has a 4.2 star rating with 336 reviews. 

When is Mercedes-Benz of Sacramento Service open?

Mercedes-Benz of Sacramento Service is closed now. It will open on Tuesday at 7:30 a.m. 

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