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Mercedes-Benz of Palo Alto
- Automotive
- Palo Alto, CA
About this business
Location details
1700 Embarcadero Rd, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I bought a certified pre owned at this place. It is a much better experience than mb of Stevens Creek. They didn't give the being ripped off feeling. They kept their promises, didn't hide stuff from me, were responsive and friendly.
I’m really loving my car. I had a very friendly salesperson named Hector. It was not as lengthy of a transaction as I had experienced in the past car purchases. Thank you to the whole team.
Really great dealership and service, super efficient and excellent customer service. Highly recommend Zhi who is the service advisor and the entire team working there. There is minimum waiting time too, as the staff is super efficient at this dealership.
Too much pressure to buy the extended warranty.
The worst customer service ever and my personal worst experience. Unprofessional and absolutely inappropriate behavior from a sales manager! I was looking for a specific model and color of Mercedes, and Mercedes-Benz of Palo Alto was the only place nearby when this car was available according to the information on their website. After chatting about the car on the site and discussing the main details with a staff member who called me, I then received a call from the sales manager. Without any introduction, he immediately sai... read more
Frequently asked questions about Mercedes-Benz of Palo Alto
How is Mercedes-Benz of Palo Alto rated?
Mercedes-Benz of Palo Alto has a 4.6 star rating with 206 reviews.
When is Mercedes-Benz of Palo Alto open?
Mercedes-Benz of Palo Alto is closed now. It will open at 9:00 a.m.
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