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Mercedes-Benz of Palo Alto
- Automotive
- Palo Alto, CA
About this business
Location details
1700 Embarcadero Rd, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I had a deeply concerning experience with Mercedes-Benz of Palo Alto/Swickard. After I completed the dealership’s own customer survey and gave honest feedback, I received a text stating: “Due to the bad survey you provided we will not work on your vehicle unless you pay for a diagnostic.” The dealership had also told me that a compression test would be performed at no charge, then later changed course and said it would cost $500. My car was kept overnight, yet I struggled to get clear answers about what work was actually per... read more
I had a deeply concerning experience with Mercedes-Benz of Palo Alto/Swickard. After I completed the dealership’s own customer survey and gave honest feedback, I received a text stating: “Due to the bad survey you provided we will not work on your vehicle unless you pay for a diagnostic.” The dealership had also told me that a compression test would be performed at no charge, then later changed course and said it would cost $500. My car was kept overnight, yet I struggled to get clear answers about what work was actually per... read more
Frequently asked questions about Mercedes-Benz of Palo Alto
How is Mercedes-Benz of Palo Alto rated?
Mercedes-Benz of Palo Alto has a 4.4 star rating with 308 reviews.
When is Mercedes-Benz of Palo Alto open?
Mercedes-Benz of Palo Alto is closed now. It will open at 10:00 a.m.
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