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Mercedes-Benz of El Dorado Hills Service Center
- Auto Repair
- El Dorado Hills, CA
About this business
Location details
7112, 1000 Mercedes Ln, 1000 Mercedes Ln, El Dorado Hills, CA, 95762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Called for a vehicle they were advertising as available. Then was told the car wasn’t even there. Called back a week later cause listing was still online. Sales man told me it was available, manager called back and said car was sold but they were waiting for customer to pick up.
I haven’t actually had the time to get by there yet, but Kevin was quite helpful in sending me a video of the car walking around it since I’m not able to get in until later this month. He was understanding of my timeline and went above and beyond to get me as much information as possible before I’m able to get there. Thanks, Kevin!
Attentive salesperson
Business response:
Thank you for the kind words! Our team prides itself on providing excellent customer service. Looking forward to seeing you again soon!
Kevin was great!
Very communicative
They were understanding and very helpful.
Saul Lopez contacted me the next morning after my CarGurus inquiry the night before. We set up a test drive within a few hours and a few hours later. I was driving my 2016 GLE 350 home. It helped that I was preapproved for financing through car gurus the night before which helped things move along smoothly and accurately. Highly recommend Mercedes-Benz of Ontario.
I received a call to come to the dealership, but I was unavailable and asked to be called the following week.
Business response:
Hi, we appreciate you taking the time to leave us a response, John! Don't hesitate to call us if you ever need anything. Be safe on the road!
Staff were helpful; unfortunately, the car had been sold.
Frequently asked questions about Mercedes-Benz of El Dorado Hills Service Center
How is Mercedes-Benz of El Dorado Hills Service Center rated?
Mercedes-Benz of El Dorado Hills Service Center has a 4.3 star rating with 134 reviews.
When is Mercedes-Benz of El Dorado Hills Service Center open?
Mercedes-Benz of El Dorado Hills Service Center is closed now. It will open tomorrow at 7:30 a.m.
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