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Mercedes-Benz of El Dorado Hills Service Center
- Auto Repair
- El Dorado Hills, CA
About this business
Location details
7112, 1000 Mercedes Ln, 1000 Mercedes Ln, El Dorado Hills, CA, 95762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Everyone was helpful and willing to work with us! I would buy again from here and Ali was extremely nice and helpful throughout the whole process!
Business response:
Thank you for the positive review! We pride ourselves on providing excellent customer service and we are thrilled to hear that you had a great experience. We look forward to working with you again in the future.
Great service. I think that the single misg important thing I associate with SF center is finding used cars with low mileage previously owned by quality folks and who are worth investing in. I liked a car 3 years old with 5000 miles only , looking almost new with them repairing minor scratches of leather seat etc and for a 22K price reduction compared to the same car new model. Hence I started to pay attention to such deals and I doubt it’s very common in other centers than SF which in interim moved to a tester bigger more u... read more
Kind courteous and professional
Business response:
You can always expect professionalism from Mercedes-Benz of Beaumont, James. Thank you for sharing your experience with us!
Even though I did not purchase the vehicle, Jim Fico was wonderful to work with. Communication was clear, the vehicle was exactly as described and ready for me to test drive, and every staff member said hello to me when I walked into the dealership. I would recommend this dealership.
Dealership was friendly and clean. Jimmy was great and answered all my questions.
The sales agent was exceptional.... Car was too expensive
Great job indicating what car was available
All week long the price was $34987. I made an appointment to test drive the car I get there and the car is blanketed in dirt and 2 of the tires are very low. I go for the test drive and go into the office with the salesman and he states that the car is $35995. I told him the price all week has been $34987. They also stated that the price is non-negotiable. He then asks me did I take a screenshot of the price. I getting up to leave since we can't agree then the Sales Manager and or General Manager are going on CarGuru's showi... read more
Made us feel comfortable and the process was good. I didn't appreciate the offer for my vehicle and felt it was too low. They didn't offer what car gurus had said they would offer so I was disappointed with that.
Business response:
Hello, thank you; we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (630) 537-0313 when you have a chance. Thank you, and we look forward to hearing from you.
Frequently asked questions about Mercedes-Benz of El Dorado Hills Service Center
How is Mercedes-Benz of El Dorado Hills Service Center rated?
Mercedes-Benz of El Dorado Hills Service Center has a 4.3 star rating with 134 reviews.
When is Mercedes-Benz of El Dorado Hills Service Center open?
Mercedes-Benz of El Dorado Hills Service Center is closed now. It will open tomorrow at 7:30 a.m.
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