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Mercedes-Benz of Burlington
- Car Dealers
- Burlington, MA
About this business
Location details
80 Cambridge St, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedMy experience with Mercedes-Benz of Burlington has consistently exceeded my expectations. Especially the attention and superior level of customer given to me by Richard Osgood. Always extremely helpful and communication is excellent.
Business response:
Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.
RecommendedDavid Yaboujian went above and beyond to help me with recent warranty issues, he continues to exceed expectations, and I stay with MB of Burlington solely due to his service.
Business response:
We appreciate your continued business, Kevin! Drive safe and we look forward to working with you again.
RecommendedMy experience with Mercedes of Burlington has been excellent. David at the service department was very helpful. Thank you.
Business response:
Hi Maro, thank you so much for the review. We look forward to seeing you again soon!
RecommendedCalled the service department about updating my navigation software. They told me to bring it right in and they would complete the new update. I arrived at the dealership and was greeted immediately and told me it would take approximately 1 hour to complete the update. The update was completed in less than 1 hour. I was very pleased with the professional response and update to my navigation system. The service department made me feel special by their professional customer satisfaction attitude. They kept me updated on the pr... read more
Business response:
Thanks for taking time out of your day to review us, Ronald! We're glad you had such a great experience.
RecommendedThe service is fantastic!
Business response:
Thanks, Anne! We appreciate you choosing us and hope you'll visit again.
RecommendedVery good service...seamless experience
RecommendedGreat customer service ALWAYS. I have always received exceptional service from all departments, from service to sales as well as the rental department! A pleasure to work with all the employees. The young ladies in the nail salon are extremely delightful as well. I recommend MBOB to all my family and friends!
Business response:
Thank you so much, Michelle! We're happy to hear you had such a positive experience. Drive safe and feel free to reach out with any additional questions you may have.
RecommendedGary, General Mgr. , over at the Burlington Mercedes dealership, far exceeded my expectations as to how he handled the issue I was experiencing. Thank you so much for caring, listening and doing everything in your power to make things right for me. This is the kind of customer service top companies should all strive for:)
Business response:
Thank you so much for the kind words, Sabine! We're glad to hear you had such a good experience. Please drive safe and we hope you'll consider working with us again.
RecommendedSuper customer service bob oneill
Frequently asked questions about Mercedes-Benz of Burlington
How is Mercedes-Benz of Burlington rated?
Mercedes-Benz of Burlington has a 4.6 star rating with 3,644 reviews.
When is Mercedes-Benz of Burlington open?
Mercedes-Benz of Burlington is closed now. It will open tomorrow at 7:00 a.m.
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