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Mercedes-Benz of Bellevue

4.1

About this business

Mercedes-Benz of Bellevue is your nearby Mercedes-Benz dealership in the Pacific Northwest. We have an extensive selection of new and pre-owned Mercedes-Benz cars and SUVs in King County. Located in Bellevue, WA, and only 15 minutes east of Seattle, Mercedes-Benz of Bellevue is your local destination for all things Mercedes-Benz in the Greater Seattle area. Check out our website or visit our Bellevue showroom in person to find your perfect new or pre-owned Mercedes-Benz today! 

Location details

11850 Bel-Red Rd, Bellevue, WA, 98005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.12,789 reviews
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Liming Li's profile image
Liming Li 
4 years ago

I went to there for annual maintenance. when they finished and returned my car. I found that three tires had low pressure. I told them to check on it. A few minutes later, they told me I was good to go. But just out of the service center, low pressure warning appeared again. 😱😱😱Obviously they did nothin to it. I was so frustrated! Do I deserve it? Do they know it's dangerous for driver? 😡😡😡 

Ron C. Peck's profile image
Ron C. Peck 
recommend  Recommended
4 years ago

I have found the service at MB of Bellevue is professional, courteous and customer oriented especially Service Advisor Jesus Guerrero and his team. 

Business response:

Ron, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bellevue! Until the next time we meet, take care! 

Eliza Cha's profile image
Eliza Cha 
recommend  Recommended
4 years ago

Excellent communication and customer service! 

Business response:

We are pleased to hear you had such a positive experience with us, Eliza! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Bellevue 

Dusan Masar's profile image
Dusan Masar 
recommend  Recommended
4 years ago

I like the way how the take care costumer and car. 

Business response:

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road. 

Jennifer Ostwald's profile image
Jennifer Ostwald 
recommend  Recommended
4 years ago

The whole process of trading in an old truck for a new ride was incredible because the employees loved their jobs! Thomas Mioc is the next generation of vehicle sales people. He was respectful and kind. I was embarrassed to drive my old Dodge to the dealership and park in the front but it did not phase him. We made an appointment, test drove a Kia Soul, and the rest is history. I have a dependable and safe vehicle because of Thomas and the finance lady and Delilah. Friendliest people EVER. Thomas went over the carfax and mai... read more

Business response:

Jennifer, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future. Drive safe! 

Maria Alexandra Ene's profile image
Maria Alexandra Ene 
recommend  Recommended
4 years ago

I went car shopping yesterday and after an unsuccessful 4 hours spent at a different dealership, I went to the Mercedes Benz of Bellevue. There I was greeted right away by the staff and had the pleasure of working with Thomas. Not only was he very knowledgeable and professional, but he accommodated all of our special requests. He patiently waited until we were done signing the financial papers at 11pm for him congratulate us one more time and hand us the keys at the end. If you want excellent customer service and an attentiv... read more

Chenliang Sun's profile image
Chenliang Sun 
4 years ago

Is one hour $200 labor too expensive or normal? Yesterday I went there for passenger side airbag recall which is free. At the same time I requested to replace passenger side rear lamp. Totally 2.5 hours spent including half hours washing car. So I guess around one hour was spent on replacing the lamp. And I was charged $200+tax labor fee. AutoNation Collision Center quoted 0.5 hour. I understood it could take twice time here but not three or four times since anyway, replacing airbag needs time. 

Business response:

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (425) 249-7391. We'd appreciate the chance to make your experience a positive one. 

Bryan Dieudonne's profile image
Bryan Dieudonne 
recommend  Recommended
4 years ago

I did a check engine light diagnostic & associated repair with the Bellevue Mercedes team. My service advisor Malachi Lucey is the best! Malachi kept me up to date as my car was repaired. He was an excellent service advisor! Definitely going back. 

Ivan Grishko's profile image
Ivan Grishko 
recommend  Recommended
4 years ago

I want to give a shout out to Malachi at Mercedes Bellevue. He went to bat for me with my warranty on my Mercedes, and got repairs done as needed. I am very overall impressed with his ability to articulate, advise, and care about my vehicle. Thank you so much! 🙂 

Frequently asked questions about Mercedes-Benz of Bellevue

How is Mercedes-Benz of Bellevue rated?

Mercedes-Benz of Bellevue has a 4.1 star rating with 2,789 reviews. 

When is Mercedes-Benz of Bellevue open?

Mercedes-Benz of Bellevue is open now. It will close at 8:00 p.m.  

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