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11850 Bel-Red Rd, Bellevue, WA, 98005, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
Brought my car in for a radiator hose repair on a Wednesday. They called back on Wednesday evening and Thursday morning each time with a new issue found........ picked up my car Saturday morning, no more than 6hrs later I’m getting a warning light that my radiator fluid is low. On my receipt I said that they toped off the fluid.... now I have to wait until Monday to have it checked out again. In the 5 years I’ve taken my business to this dealership this has by far been the worst end product of repairs and diagnostic I have e... read more
Business response:
We pride ourselves on providing excellent customer service and apologize for the service you received. This has been brought our manager's attention and they have reached out to be sure the issue has been resolved. We greatly appreciate your business and loyalty. We hope we can earn your business back. Thank you!
Ford bought them out, put Ford managers in control. The product is reflected as such compared to Audi and BMW. Unfortunately Austin and Boerne are great options, but not convenient. Germans should review this dealership services department.
Exceptional service was provided by Jeff. Couldn’t ask for a more diligent salesman.
Business response:
Thank you for your kind words for our staff, we appreciate it!
Judy went above and beyond to save me from unexpected costs. I really appreciated her efforts
muy amables bonito lugar y muy buenos precios
Business response:
¡Agradecemos que te tomes el tiempo para dejarnos una respuesta, José! Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuídate!
Quality service. Efficient, prompt.
Purchased another beautiful Mercedes Benz from Mercedes Benz of Santa Fe! As always, Michael Martinez and his entire team were extremely helpful, courteous, professional and always make a car buying experience fun! Most dealerships make you sit while the salesperson goes back and forth between you and the “manager.” At Mercedes Benz of Santa Fe, you speak to Michael, the General Manager along with the sales staff and together they tell you exactly what is going on throughout the entire process. If you’ve ever thought you cou... read more
Business response:
Just like our vehicles, Mercedes-Benz of Santa Fe strives to deliver the very best in every capacity, from customer service to the overall experience. Your review lets us know we’ve done exactly that, and we can’t thank you enough! Congratulations on your new vehicle, Anthony! We look forward to continuing to provide you with the 5-star experience you’ve come to know!
Very friendly staff fair trade in value,good communication.
Awesome experience and good service as always
Mercedes-Benz of Bellevue has a 4.1 star rating with 3,161 reviews.
Mercedes-Benz of Bellevue is closed now. It will open at 9:00 a.m.
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