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Mercedes-Benz of Bellevue

4.2

About this business

Location details

11850 Bel-Red Rd, Bellevue, WA, 98005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.23,492 reviews
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Brett G.'s profile image
Brett G. 
4 years ago

Thank you so much for all of your assistance in getting my repair issue fixed. Due to my relatively remote location in the Upper Peninsula of Michigan, I was unable to find anyone to assist me in addressing the issue with my Mercedes. I was running out options for assistance and decided to call Bergstrom as a last effort. When I called, I was directed to Patrick King in service. I found Patrick to be professional, knowledgeable, and he immediately set forth a plan to address my issue. Within hours my car was picked up a... read more

Faith M.'s profile image
Faith M. 
4 years ago

Owner=Sweetheart Salesman=Sweetheart Deal=Sweet Car=Very Sweet Everything Else=Pure Unmitigated Sh*t Show 

souad s.'s profile image
souad s. 
4 years ago

Very disappointed Will be contacting corporate Wish they have the owners’s email address 

Dana B.'s profile image
Dana B. 
4 years ago

Very negative experience. Cavalier about wearing masks, inexperienced sales person and failure to honor $25 Visa gift card for a test drive. 

Aaa N.'s profile image
Aaa N. 
4 years ago

autohaus on edens The most terrible service that can be, do not waste your time. I scheduled appointment to the service and requested a loaner car (Confirmation Code:X05KWEL38X), I took time off from work and arrived to the dealership "autohouse on edens", but as it appeared the loaner car is unavailable and suggest to arrive in 5 days one more time. I have no opportunity to ask for leave from work every week to make service to the car. for the last 3 years I bought in autohaus on edens 2 new cars (~$70k of each), but on i... read more

Ray B.'s profile image
Ray B. 
4 years ago

I had a very negative customer service experience with Mercedes Benz Autohaus On Edens. I test drove a AMG63 Wagon on the lot. The car was not sold at that period of time. Immediately following my test drive, I agreed to purchase the vehicle. We agreed to pay $20k over MSRP. Nobody had agreed to purchase it at that point in time. We began to fill out paperwork. Ten minutes into the paperwork, we were informed that we may no longer be able to purchase the automobile. Another family who had test drove the vehicle befor... read more

VehiCROS (.'s profile image
VehiCROS (. 
4 years ago

The only thing they are good at is taking money from people. Had my car in their shop 3 times and everything they take more and more money and still the original problem is NOT fixed. CROOKS !!!!!!! 

Turd F.'s profile image
Turd F. 
4 years ago

Awful experience buying a used Mercedes. These people seemed nice at first but they aren't out for you and refuse to do the right thing. Tom Berry and AJ were deceptive is all I can say. Be wary dealing with these folks. There are more upstanding Mercedes dealers that don't employ corner lot sales tactics. Do not recommend them for buying a car. 

Mary Q.'s profile image
Mary Q. 
4 years ago

BEWARE OF THIS PLACE. Here's my thoughts. I have owned various Mercedes' Benz for 45 years. Without hesitation this dealership is the worst for service I have ever experienced, they are worst than any car service department across the board. I just took my Jeep Rubicon to Oxen-dale Jeep in Cottonwood and they were excellent. Flagstaff Mercedes Service doesn't return phone calls or emails, they rarely answer their telephone. I took a chance on service in Flagstaff because it was close to my home. However, I will neve... read more

Frequently asked questions about Mercedes-Benz of Bellevue

How is Mercedes-Benz of Bellevue rated?

Mercedes-Benz of Bellevue has a 4.2 star rating with 3,492 reviews. 

When is Mercedes-Benz of Bellevue open?

Mercedes-Benz of Bellevue is open now. It will close at 8:00 p.m. 

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