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Mercedes-Benz of Alexandria - Alexandria, VA

4.3
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About this business

Our friendly and knowledgeable professional sales team is here to help you find the vehicle of your dreams, but our services simply don t end with the purchase of your new vehicle. From the trade-in of your current vehicle to the breakdown of your financing and leasing options, we cover every step of your shopping experience. The extensive knowledge we have of new Mercedes-Benz models will impress our shoppers as they stop by to see us in Alexandria! 

Location details

200 S Pickett St, Alexandria, VA, 22304, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.31,233 reviews
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Galina I.'s profile image
3 years ago

SCAMMERS WITH FAKE LISTINGS DO NOT GO THERE. This place is a scam. I saw a GLC 2018 they listed on CarGurus for $30,000 and called them to see the car. They laughed at me and said that I am crazy is I think that I can buy that car for that price - and told me that they will charge me $38,000 instead!! When I pointed out their own listing in CarGurus - the salesman laughed at me again and than hung up. When I drove up there to ask for apologies and explanations - they refused to apologize or take down their fake listing, and ... read more

Julian R.'s profile image
11 years ago

Mercedes-Benz of Alexandria for MB Sales and Service I've been taking my Mercedes cars to MB of Alexandria since 2002 when I purchased my first one, a C240. Since then, I've owned a C320, an SL-500 and an R-500. I have always been happy with the service department from the initial appointment making process to checking out on completion of the repairs. The staff is extremely helpful and courteous. If the repair is a simple bulb replacement, it is handled as soon as I drive into the reception area and I can be on my way in mi... read more

Youssef Z.'s profile image
Youssef Z. 
11 years ago

Client Took my car for service and received 5 star service. Service Manager at every opportunity asking if there was anything else he could do!! Great Follow Up. 

Jay S.'s profile image
11 years ago

Excellent Service I took my car for my annual maintenance for the second time and as I expected received a speedy and excellent service from knowledgeable professionals. I even received free estimated for some body work that is not included in my annual maintenance. While my car was in service, I was given a free rental car. The staff is very friendly and professional. I highly recommend the service from this dealer. 

Gary M.'s profile image
11 years ago

Service Department Second experience with MB of Alexandria. Another example of outstanding service. First experience was $3000 of repairs covered completely by recall and warranty work, at 145K, no less!. Took C230 back after four months for check engine light. The light was for a different issue. Service dept found problem and advisor called to tell me to keep the rental over the weekend as they didn't have the part in stock. Part arrived Monday and I was back in my car that afternoon. Great service for a car with 150K on i... read more

Karen D.'s profile image
11 years ago

Karen_D This is a world class Mercedes-Benz dealership with genuine world class technicians. My service advisor, Rick Savanh, is also world class. He takes great care of my 1998 C-Class by keeping me informed of the car's status while in for repairs, and by explaining which items are critical and need to be done immediately, and those less urgent that can be done at a later date. These are people you can trust - they care about the customer as well as the car. I recommend Mercedes-Benz of Alexandria to all my friends. 

Monica C.'s profile image
11 years ago

Monica C. I have nothing but wonderful things to say about the service I received at MB of Alexandria. I found the employees to be knowledgeable, friendly, aand efficient. Having had the experience of receiving service from many other automotive service centers, I can say with certainty the the MB of Alexandria is by far the best place to take your car! I would recommend it without hesitation. 

Mark D.'s profile image
11 years ago

Excellent Customer Service Excellent customer service, no surprises. 

David T.'s profile image
11 years ago

Great Service I purchased my C300 series from Mercedes Benz of Alexandria almost 3 years ago. My car has been serviced at this location since the car was purchased. The service has always been excellent and am always treated with a smile. I recommended this dealership to several friends. So far one of my friends purchased a vehicle there a couple of months ago. P.S love the remodel done at the dealership. 

Frequently asked questions about Mercedes-Benz of Alexandria

How is Mercedes-Benz of Alexandria rated?

Mercedes-Benz of Alexandria has a 4.3 star rating with 1,233 reviews. 

When is Mercedes-Benz of Alexandria open?

Mercedes-Benz of Alexandria is open now. It will close at 7:00 p.m.  

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