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At Mercedes-Benz North Olmsted, we set out to reflect the premium Mercedes-Benz namesake in everything we do, from working with our customers to selecting a model that meets their specific driving needs and desires or providing quality automotive service completed by trustworthy and knowledgeable technicians. Mercedes-Benz is a luxury brand, and that’s why we aim for a luxury experience. We’ll set you up with exactly what you want, and you’re always promised a price that’s simple, accurate, and straig... read more
28450 Lorain Rd, North Olmsted, OH, 44070, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
This is the best car dealership I have EVER been to. Dee and the rest of the staff were great!
Service department does not do a good job. Service manager has poor customer service and life skills. I'm not sure how he ties his shoes.
Terrible Experience w/ Service Department - Bad Customer Service
Ryan Frick service manager refuses to service my 2017 S-Class because my previous vehicle had multiple oil leaks and was lemon law buy back also was damaged while in their care. I put in complaint to MBUSA and will remove this review once either Mr. Moreno contacts me to explain or a satisfactory resolution is made.
Ryan from service flat out refused to do warranty work on our new S-Class. Told us we need to find a different dealership!!!
Service Department refuses to do warranty work on our new 2017 S-Class and we were told to find a different dealership to do service.
I am new to OH and I am used to a much bigger Mercedes Dealership Service Dept operation (4 service bays, immediate attention upon arrival-meaning my never having to wander around the facility looking for someone, overhead monitors showing the appointments/advisor's names...etc.) However my N. Olmsted service advisor is very personable and so far, so good.
Mercedes-Benz at North Olmsted has a 4.6 star rating with 2,827 reviews.
Mercedes-Benz at North Olmsted is open now. It will close at 7:00 p.m.
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