Mentzer Repair Services's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mentzer Repair Services

4.3

About this business

Mentzer Repair Services is a one stop repair shop, fixing all your electronics needs from computers, to video games, to mobile phones. We handle from Playstation 3 to Atari 2600 game systems, all types of laptop/desktop computers, and handle all types of issues. If it's broken, we can fix it! We pride ourselves on same-day service, and fair flat rate fees along with free estimates. Quality customer service is what we are about, and you will be happy to know we have a friendly, highly knowledgeable staff ready to serve you. W... read more

Location details

10 N State St, Ephrata, PA, 17522, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3229 reviews
Select a rating
nbottenfield's profile image
nbottenfield 
10 years ago

Mentzer Repairs Sucks Scam Artist Mentzer Repairs Worst Hours Mentzer Repairs Un Computer Repair I took my ASUS G74SX in for a very simple monitor replacement. They took four months to tear it apart, give it an incorrect diagnosis, make me pay $70 for a cord, then had the nerve to tell me that the cord was not the issue and that I needed to replace the monitor. They returned my laptop with a 25% refund on the cord and gave me a destroyed computer that used to be mine. I gave it back demanding they fix it. After two months of... read more

MitR's profile image
11 years ago

Nothing I was told actually happened the way I was told it would. It took longer, costed more, and still wasn t completed to my satisfaction. If you want a company that does what they say, RUN TO A DIFFERENT COMPANY, FAST! 

Xyzpdq's profile image
11 years ago

Terrible experience. They still have my device after THREE weeks from what was supposed to be an easy repair. They change their story about when it will be ready Now, They are ignoring calls and won't return messages. I am concerned whether they will actually fix it and how I will ever get my device back. Needless to say, I will never use them again. 

Lookagain's profile image
12 years ago

We've been waiting 2 months now for our computer to be fixed. They are not returning my phone calls - it's now to the point that I'm disputing the charges with my credit card company. If you have time to wait and don't mind customer service, these are your guys! But, if you want prompt, professional service you might want to look elsewhere. 

alcoforado's profile image
12 years ago

I sent him my Galaxy t989 repair and he did not return the phone or even the money I paid ($ 100.00). I live in Brazil and sent by post after combining with it. Caution! Now he answers neither imails more. 

John Mumbo's profile image
13 years ago

My PS3 stopped working, just froze up and shut down. I wasn't sure what was wrong with it at all. I started searching the web to find some answers. Turns out there is something called the YLOD. Only way to fix it is to send your system back to Sony or find a local electronic repair store. I had no idea of any in my area at all. So I googled "PS3 Repair Lancaster" & that's when I found Mentzer Repair. He had my system back and running the day after I dropped it off. Very friendly service, impressive turn around on repairs. I ... read more

Mike Blackmiller's profile image
Mike Blackmiller 
13 years ago

Brought my computer in, Tim the owner gave me a FREE estimate. Found out I needed a new DVD burner, and we had to reinstall my Operating System. He beat Best Buy's price by $80, I only paid $100 for the drive/OS installation all together! Highly recommended!!!!! 

Jason Sweigart's profile image
Jason Sweigart 
13 years ago

Professional repair shop, Highly recommended! I had a really bad virus on my computer, took it in for a free estimate. Tim is the guy that I worked with, he was very friendly, professional, and knowledgeable. Took care of the virus for $20!!!!!! A month later I actually took my son's Xbox to him to get the Red Ring Of Death fixed, and he also repaired an Iphone screen for us. Fast service, I would highly recommend them to anyone else! 

Frequently asked questions about Mentzer Repair Services

How is Mentzer Repair Services rated?

Mentzer Repair Services has a 4.3 star rating with 229 reviews. 

When is Mentzer Repair Services open?

Mentzer Repair Services is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com