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MemorialCare Medical Group Urgent Care
- Healthcare
- Irvine, CA
About this business
Location details
14150 Culver Dr #100, Irvine, CA, 92604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I waited 40 minutes in the lobby only to find out that the nurse did not check me in yet and waited another 15 minutes in the exam room only to leave without being seen because that was my lunch hour 🤷♂️. There is no wonder why the ratings here are so low. Very unprofessional and unorganized. Highly recommend going to another location because your healthcare or your time is not a priority here.
Staff is friendly and the doctor was sweet and seemed knowledgeable, but the wait times are ridiculous. I made a reservation for 7pm and didn't get out of there until after 10pm and there was still another patient after me! There was only 1 doctor on site. Shame on Memorial Care for not having more than one doctor. It was obvious this doctor was being way overworked.
I went to Urgent Care yesterday with my husband and the wait time was NOT bad. The staff was extremely helpful and friendly. Our nurse Carlos was super nice and helpful. The doctor was great. Dr. S was very thorough and helpful. Overall a great experience.
The only good experience here was at the reception. The nurse and the doctor did not bother to introduce themselves. The doctor did not even ask about the issue at hand with the patient and wrote the prescription from another room. He did not even show up to discuss the diagnosis or suggestions. Very unprofessional, will avoid going back here. Coming from Kaiser, this system is painful to say the least.
Frequently asked questions about MemorialCare Medical Group Urgent Care
How is MemorialCare Medical Group Urgent Care rated?
MemorialCare Medical Group Urgent Care has a 2.3 star rating with 35 reviews.
When is MemorialCare Medical Group Urgent Care open?
MemorialCare Medical Group Urgent Care is closed now. It will open at 9:00 a.m.
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