Melrose Mac

Greg K. 

on Insider Pages

9 years ago

Dishonest and Careless This was the worst experience dealing with a service provider!!!!!! I took my powerbook in to have them upgrade my RAM and the SSD to a TB. Turned the computer in Thursday afternoon and was told it would be ready in two business days. Just left the store with my computer Monday evening and none of the work was done and they said they could not guarantee it would be ready until next Monday. I was told one lie after the other. They should not be trusted!!!!! 

aryana f. 

on Insider Pages

13 years ago

a total scam i went to melrose mac and purchased a AJA/KONA card for $1,345.00 and a 4TB Caldigit external for $695.49. i have my editor set those up on my editing bay. my client was coming to town within 5 days and we had to have the project ready to screen. my computer gradually slowed down and within 3 days, all crashed. i had the assistant to take the card & external out. strange enough, immediately my computer went back to normal as it was before. i took everything back to melrose mac. they didn't care to check what was... read more

Mark J. 

on Insider Pages

16 years ago

BEWARE!!! I got burned for hundreds $$$ I went into Melrose Mac about a year ago. I purchased some peripherals for my mac. The items were not more than a few hundred dollars. I tried to use the item for the given job on my FCP system and the software hardware combination wouldn't work for my client. I tried for hours to output the job using my set-up hooked to a Sony HDW HD deck and ended up renting the needed gear. Upon returning the items to Melrose Mac, they immediately told me 15% restock fee. I asked if they wouldn't ch... read more

James F. 

on Insider Pages

16 years ago

YOU JUST HAVE TO KNOW THE PROCESS! This place is five stars if you know the appropriate process. Call and ask for Kellan, if Kellan isn't there, ask for Manny, if neither are there, call back later. This process will ensure an excellent experience. This store gets my thumbs up! 

Lee S. 

on Insider Pages

16 years ago

Great store in great location away from the mobs! I had a wonderful experience with the people that helped me. Specifically, a young man named Kelan (spelling??) who was so courteous, professional and just plain fun to talk with. I am fairly new to mac and have so much to learn about what my computer is capable of. Everyone at the store were so knowledgeable that I came away with more new things to try than I had expected. 

andreas f. 

on Insider Pages

17 years ago

be warned first i want to point out that i am not here to whine about, but: 

Sheryl R. 

on Insider Pages

17 years ago

Didn't receive great customer service I was not impressed with the service I received from this shop. 

Nick M. 

on Insider Pages

17 years ago

Great Help with my Mac This guys are great, the service department is superb, you get better treatment here compared to the Apple Store. The manager Manuel Garcia an Irish Portuguese is really helpful and on top of everything. And they got great stuff for sale.I will be buying my next Mac from them. meanwhile they have fixed mine with no hassles. on delivered long before it was promised. you can rely on them specially when you can figure out 

Joe R. 

on Insider Pages

20 years ago

A cool boutique for mac lovers! If you're too tired, lazy or paranoid about shuffling off to the Glendale Galleria or the Grove to check out Apple stuff, then this little shop may just be the ticket! They not only sell new G5s, PowerBooks, and iBooks, but many peripherals as well (awesome laptop cases too!). They also have a great service department!