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Mellow Mushroom
- Pizza
- Arlington, TX
About this business
Location details
200 N Center St, Arlington, TX, 76011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst service I have ever had. We have waited over an hour for our food at this point! First time here and I'm never coming back!
Business response:
I am so sorry about your experience here, Scott. I know that can be extremely frustrating to have to wait that long for your meal, and I do apologize. Would you please private message us so that we can discuss your visit further (server's names, quality of your pizza, any other details you'd like to share)? We'd really like to find a way to make this up to you. Thank you in advance. Again, I apologize.
had a nice family night out....great atmosphere, great pizza and great service....
Business response:
Thanks for the review!!!
The food here is outstanding. We will become a regular now. We liked everything about this place !
Business response:
Thank you so much for your rave review! What pizza did you enjoy?
Great service! Staff and manager extremely friendly and professional. We had planned to take our group of 74 to another restaurant and were shocked to find out they weren't ready. We decided to walk to the Mellow Mushroom and were warmly received. Everything was handled smoothly and quickly. Great staff and great manager. And as a bonus-- the food was great! Everything was well prepared. Many in our group boxed up their leftovers to take home.
Business response:
Yay!! Thank you for the rave review! Thank you for choosing us!
Long waiting time to get the food and the pizza was cold !!! Even the restaurant was almost empty.
Business response:
Hi Stefan, I'm sorry that you had a negative experience here. We know long waits can be frustrating, as well as receiving a cold pizza! I'm truly sorry about this. Will you send us a private message letting us know the date/time of your visit, plus any other details you feel are important? This will help us address these issues with our staff. We'd like to make this right. Thank you for your feedback, and again, I'm sorry.
Business response:
Hi Erika, I feel terrible and want to apologize for the experience that occurred. am very sorry this was you experience here. We obviously dropped the ball and did not meet the expectations on many different levels. Will you please send us a private message with the date and time of your order, plus any other details you feel are important? We want to make this right. Thank you, and again, I apologize and do thank you for being a long time guest and making us aware of the issue.
This location completely ruined dinner for us and our friends. We picked up the pizza and had friends over who had never tried Mellow Mushroom before. We bragged how good it is and were disappointed to find out that the pizza we ordered was subpar because several of the main ingredients were not on it. The pizza was incredibly dry and practically tasteless. We were hopeful that this location would be good since it is closest to the house but will look elsewhere from now on.
The food was delicious, staff is very nice, and drinks were top notch.
Excellent service. Groovy atmosphere. Our waitress Cara was polite and funny. She kept our glasses filled and checked on us with a smile. Loved the Magical Mystery Tour. Dunno if I can ever eat pizza without pesto and oil now.
Frequently asked questions about Mellow Mushroom
How is Mellow Mushroom rated?
Mellow Mushroom has a 4.1 star rating with 2,513 reviews.
When is Mellow Mushroom open?
Mellow Mushroom is closed now. It will open tomorrow at 9:00 a.m.
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