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Mel Hambelton Ford

4.3

About this business

Located in Wichita, KS, Mel Hambelton Ford is proud to be one of the premier new Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to Customer Service is second to none. We strive to make your new & used car buying experience with Mel Hambelton Ford a good one - for the life of your new, used or certified vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right car dealership. Check out our latest new Ford lease & fina... read more

Location details

11771 W Kellogg Dr, Wichita, KS, 67209, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.31,865 reviews
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Maria G's profile image
Maria G 
10 months ago

Mel H******* has horrible customer service there employee was super disrespectful from the beginning he yelled at my mom for no reason when she was speaking to him respectfully. The service was horrible they put a new engine in my car and left the all bolts loose and you could hear it rattling and they didn't even fix it I had to take it somewhere else because they messed up my car completely. all they do is mess up your vehicle 

DeShell I's profile image
DeShell I 
a year ago

I go for a routine oil change and left there with a major oil leak. Supposedly their tech forgot to put the cap on something and everything leaked out. Second, visit their tech recommended an axle needed to be replace but had to order the part. Two days later; I’m there to get it repaired, just for them to tell me two hours later, they recommended the wrong repair and need to order part for the new job. I no longer trust this place !!!!! Be careful folks !!!! 

Scott P's profile image
Scott P 
a year ago

They damaged my parents transmission and are not taking responsibility for it. Now my parents have to pay for a full transmission rebuild. Never do business with them 

Caleb S.'s profile image
Caleb S. 
2 years ago

Mel Hambelton Ford can’t even get an oil change right.  

Jeff's profile image
2 years ago

Awesome Dealership Awesome! From Lisa to Sam in Sales, Bridget in Sales, Mark in Finance and many others I met along the way, I couldn't have asked for a better experience. I went in several times and test drove several vehicles and each time they made me feel like Norm on Cheers, where everyone knows your name. Simply put, they want the best deal for me, not for themselves. Without a doubt, the best dealership I have ever had experience with. This is the fourth vehicle I have purchased from MH Ford and they do it the right ... read more

Pam's profile image
2 years ago

Wonderful New Purchase Experience Fantastic! Fantastic! The General Manager, Phil Nightingale, went above and beyond what was expected. Phil listened to exactly what we wanted. Rather than sell us an Edge off his lot, he found one that had all the features we wanted and it did not include features that we did not want. We got an excellent trade-in price on our old vehicle and a great price on the Edge. The entire staff was very professional and also very friendly. No high pressure sales tactics at this dealership! All around... read more

Jeffrey's profile image
2 years ago

Mel Hambelton Ford in Wichita, KS I am a Disabled Vet that has a very good FICO score, but I have limitations in my income. The Mel Hambelton Team, especially my salesman, James Shock, and my finance officer went above and beyond the call of duty while even with good credit and many rejections for financing my 2009 Ford Mustang GT, they made it happen. The Mel Hambelton Team, especially James Shock, and my finance officer Shawn Matthews, were not only extremely professional, they were also very personable. I give them and Me... read more

Jonathan H's profile image
Jonathan H 
2 years ago

This dealership has bad business practices. They are more concerned with profit margin on deals than on customer loyalty and return business. I would not recommend anyone doing business with them locally or anywhere else in the US. They canceled my sale which was a truck at MSRP because I no longer had a trade in available for them. Your dealerships greed will catch up with you in the long run. 

Danny C.'s profile image
Danny C. 
2 years ago

I purchased a car from Mel Hamilton Ford , Wichita , KS earlier this year. It came with a 90 warrantee so I didn't do my due diligence and have it checked out myself. It didn't take long that little things started popping up. When I tried to schedule service the wait times were lengthy and finally was told the warrantee had expired. I had suggested I take it to my regular mechanic but was told the warrantee was for ford service only. Long story short, before this story is over I will have spent an extra $20,000.00. Never aga... read more

Frequently asked questions about Mel Hambelton Ford

How is Mel Hambelton Ford rated?

Mel Hambelton Ford has a 4.3 star rating with 1,865 reviews. 

When is Mel Hambelton Ford open?

Mel Hambelton Ford is closed now. It will open at 9:00 a.m. 

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