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5531 28th St SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I've never had issues with them before but recently went to get my contacts refilled- they said it would take about 3-4 weeks (understandable.) After 3 weeks I started calling daily and they don't answer the phone. Not once. I've called 20+ times. Not very good service and will not be returning.
Very frustrating experience, I ordered my contact lenses in February and it is now April and I have not received any update on their arrival. I can't get ahold of anyone at the main office and also cannot contact them via the corporate number. I just want to see :(
I am trying to get a copy of a receipt for a pair of glasses I purchased (I have lost my original). The optical store has sold and the new owners are not in the office and there is no voice mail or statement of how to reach anyone for anything. Hope that's not a sign of how they will do business when/if they do finally open.
The optical manager, Loretta, is wonderful! She is always so helpful when I need to pick out a new frame, or make just the right adjustments to old ones if needed. Meijer Optical is very fortunate to have such a talented optician. Her many years of experience sure does make a difference!
Meijer Optical has a 3.4 star rating with 28 reviews.
Meijer Optical is closed now. It will open at 11:00 a.m.
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