This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Medix Infusion
- Healthcare
- Addison, TX
About this business
Location details
15301 Spectrum Dr #330, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m going to start with the fraudulent activity that goes on within this company. They have made several false insurance claims on patients that didn’t even receive medication. They have a “manager” by the name of “Kris Mann” that has falsely approved patients for infusions and uploaded false insurance documents to show the patient is approved, just to keep patients in the clinics. This is extremely wrong and this company needs to be investigated!! They take way too long to process insurance approvals and patients end up mis... read more
I have unable to speak to a live person about scheduling an infusion. I have left 5 voice mails for call back. No one has called. I have sent 2 emails requesting help. No response. This is Jan 10 and infusion is needed on Jan 14. The infusion center staff in Rowlett are great. It’s the management that is a problem. I am sending doctors order to another infusion center.
UNSAT Medix.... I have been a patient with Medix Infusion for over 2 years, and while I cannot say enough good things about the clinic staff and the call center team (who are consistently kind, helpful, and supportive), the overall framework of how Medix handles insurance claims and pre-authorizations is deeply flawed. The process of submitting recurring pre-authorizations has become an absolute nightmare. Patient appointments are frequently auto-canceled due to delays in approvals, which directly results in critical treatme... read more
Terrible place run extremely poorly
I've visited this site three times. Two of those times, my medicine was not there. I live in Johnson County. No quick trip. Also, I had to schedule time off work for these infusion sessions. All I got was that someone would call me to reschedule . More time missing from work. Not good!! I think I'll have my doctor look into Kesempta monthly injections which I can do myself. Just an awful, sad experience. Plus these infusions cost insurance thousands of dollars. Ha, I guess they don't mind "losing a sale."
Frequently asked questions about Medix Infusion
How is Medix Infusion rated?
Medix Infusion has a 1.8 star rating with 6 reviews.
When is Medix Infusion open?
Medix Infusion is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com