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Medical Diagnostic Imaging
- Healthcare
- Thousand Oaks, CA
About this business
Location details
300 Lombard St, Thousand Oaks, CA, 91360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This may well be my FIRST-EVER NEGATIVE REVIEW! Yesterday, I endured a horrible experience...if I could have given a NEGATIVE grade, I certainly would have done so! I was on Hold with the Scheduling department for 73 minutes...and this was after hanging up following a 45-minute wait earlier in the day! After hanging up, I called the front desk to complain. They said that they would be willing to schedule my appointment...but my file was SOMEHOW in possession of the Scheduling department so the front desk would not be able to... read more
The front desk was extremely rude. They were talking amongst themselves like they weren’t even at work, just socializing amongst each other. We were waiting over an hour after our appointment time while they took people back who had just walked in the office. The tech who ended up doing my sons mri was one of the employees that was goofing off in the front office the whole time we were waiting to be called back. I honestly wouldn’t recommend coming here. They have staff that’s extremely unprofessional. They need to be traine... read more
I cannot get over what a pleasant experience I had at Medical Diagnostic Imaging. First off it was the most comfortable MRI I have ever had and I have had a lot of of them. They had me padded with pillows and blankets, and it was absolutely wonderful. Their customer service is stellar! Their staff are courteous, friendly, and fun. A BIG shout out to Scott, Gabrielle, and Kate for taking such great care of me. You guys were totally awesome! ⭐️⭐️⭐️⭐️⭐️
Amazing. Went there twice. Friendly. On time. The person doing my ultrasound was above and beyond. Suzanne was her name.
I'd leave zero stars if I could. You can't call anyone at this office, all calls are directed to a call center where your call will be received by some of the most incompetent people I've ever tried to communicate with. They are impossible to understand, had no idea why they called me or what time my appointment was at. I swear the lady I most recently spoke with was either drunk or was suffering from wet brain. Spoiler alert: They called to tell me they were running over an hour late but I didn't find out till I got here. D... read more
Frequently asked questions about Medical Diagnostic Imaging
How is Medical Diagnostic Imaging rated?
Medical Diagnostic Imaging has a 3.3 star rating with 27 reviews.
When is Medical Diagnostic Imaging open?
Medical Diagnostic Imaging is closed now. It will open tomorrow at 9:00 a.m.
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