Media Showcase

A D 

on Google

a month ago

Be prepared to pay a lot more than you expect with Polestar’s lease-return process. I returned my car well before the billing period ended, yet I was still charged for additional months. After countless phone calls with Polestar Financial Services and the showroom, all I got was finger-pointing between teams. They admitted it was a system glitch — but if it’s their systems issue, why is the customer expected to pay for it? No one took responsibility, and no one could explain why I was being billed after the vehicle was alrea... read more

Daren Welser 

on Google

a month ago

The Polestar Bellevue service center fixed an issue with my car that was covered under warranty. They were prompt and professional, and did an excellent job communicating with me during the process. It would have been nice if they'd thrown my car on a charger while they were waiting for me to come get it, but that's hardly a deal-breaker. 

Aaron Stiltner 

on Google

a month ago

The easiest car leasing experience I’ve ever had. Serigne, Britton, and Nick were incredibly helpful. The service team has assisted me with two road hazard repairs and a recall item, they’ve been very helpful and responsive as well. 

Miguel Zatarain 

on Google

a month ago

I took my P3 for a recall. For calendar conflicts, I had to drop of my car earlier than when my service was scheduled during the day. The service team was very supportive and answered all my questions. That car was ready sooner than expected.