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MedExpress Urgent Care

2.4

About this business

As a neighborhood medical center, MedExpress offers a broad scope of urgent care, employer health and basic wellness and prevention services and coordinates care with other area health care providers. 

Location details

4903 Nine Mile Rd, Richmond, VA, 23223, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.4232 reviews
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Jennifer Beavers's profile image
Jennifer Beavers 
4 years ago

I just came to Medexpress on nine mile road at 720 pm and was turned away for a drug screening because they were “running behind”. That’s very unprofessional especially since your clinic is open until 8. In any other establishment as long as you’re there before closing then service can’t be refused. Horrible customer service. 

Tina Ferguson's profile image
Tina Ferguson 
recommend  Recommended
5 years ago

Staff always so nice. apologized for the long wait. 

Shawn Johnson's profile image
Shawn Johnson 
7 years ago
Robert Mazzucco's profile image
Robert Mazzucco 
7 years ago

Horrible first time experience, go in there to see the doctor. Check in at the front desk, and get called back to a patient room within 15 minutes. The nurse tells me the doctor will be in shortly to see me. I wait in the patient room for over an hour and never see anyone. I walked back out there and tell the nurse that I’m leaving that I’ve been waiting for more than an hour to be seen. She advises me they had some emergencies. Someone could’ve at least come in there and told me that it was going to be a longer wait because... read more

Crystal Carter Dolan's profile image
Crystal Carter Dolan 
7 years ago

I brought my 3 year old for a suspected ear infection. The staff was friendly and very accommodating for a sick toddler. We saw the nurse practitioner Cathy. She was fantastic coming in the room right behind us from triage checking him out! We left with Meds and care instructions within 30 minutes! I would recommend to anyone. 

Frequently asked questions about MedExpress Urgent Care

How is MedExpress Urgent Care rated?

MedExpress Urgent Care has a 2.4 star rating with 232 reviews. 

When is MedExpress Urgent Care open?

MedExpress Urgent Care is open now. It will close at 8:00 p.m.  

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