MedExpress Urgent Care's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

MedExpress Urgent Care

3.7

About this business

As a neighborhood medical center, MedExpress offers a broad scope of urgent care, employer health and basic wellness and prevention services and coordinates care with other area health care providers. 

Location details

1209 Richmond Ave, Staunton, VA, 24401, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.7567 reviews
Select a rating
Shawn Karicofe's profile image
Shawn Karicofe 
5 years ago

About half of the staff was nice and friendly. The rest was rude, rushy, and patronizing. To the ones who were nice, thank you! To the ones which treat people rudely and where you are taking advantage of sick or vulnerable people, I think it is pathetic and ruins it for the employees who actually are trying to make a good impression and have great customer care! 

Courtney Scott's profile image
Courtney Scott 
5 years ago

Never stepped foot inside but was in a traffic jam in the busy parking lot and a uniformed nurse from this urgent care was waiting for an opportunity to cross the parking lot. I rolled down my window when I saw she may speak to me and she rudely asked me where I was going and if I wanted her to stand in a parking space for me. I said there was a traffic jam and she again, rudely said to go on and get out of here as I began to drive away as the other cars had passed me. Very unprofessional from a UNIFORMED medical “profession... read more

Lisa Thurby Carver's profile image
Lisa Thurby Carver 
recommend  Recommended
5 years ago

The staff here are awesome! April Pierce, INP was great I have a fractured ankle and foot. They were so careful and understanding. This is my second visit to a MedExpress Urgent Care. I highly recommend them! Thanks for everything! 

Christie McIntire's profile image
Christie McIntire 
7 years ago

Fast service. Very fast.... I had a tear on my eye. The Dr flushed my eye, cleaned it with a Qtip and told me that there was just mucus in my eye. He then put the dye in and used a black light to look for a tear. He said there was nothing. I immediately left there and went to an eye Dr. He used the same dye and told me that I had one of the worst tears on my eye he had seen as an eye doctor. He could not understand how he could of missed it. My advice is go to the doctor that best suits your injury first. They will waste you... read more

Jimmie N Linda Will's profile image
Jimmie N Linda Will 
7 years ago

Was very impressed with speed of service and quality of care Dr Thomas made me relax as soon as she came in the room 

Jill Dunbrack Lockridge's profile image
Jill Dunbrack Lockridge 
8 years ago

Everybody is always very nice and pleasant.The place is clean and inviting,prompt service. It's the only place I use anymore. 

Kathy Woolf's profile image
Kathy Woolf 
8 years ago

The front office staff was excellent. Not pleased at all with the nurse practitioner I saw. Never looked at or touched the area that I went there for. Then had an issue with the prescription that they gave me as well , incorrect dosing instructions. I truly felt that the NP didn't care at all. With that said I should have known better than to go to an urgent care facility for what was wrong with me. 

Magen Cocks's profile image
Magen Cocks 
8 years ago

Was very upset with the service that was provided for us.. they where fast but felt like we where pushed out cuz it was almost closing time..we took our child to the doctor today two days after we brought her here she has sist on her hand we where told it was nothing it was from a accident she has which she fell.. VERY DISAPPOINTED 

Bobbie St Clair Fitzhugh's profile image
Bobbie St Clair Fitzhugh 
8 years ago

The staff was very efficient! In and out in about 15 minutes! I also got fabulous care and all my needs were met! 

Frequently asked questions about MedExpress Urgent Care

How is MedExpress Urgent Care rated?

MedExpress Urgent Care has a 3.7 star rating with 567 reviews. 

When is MedExpress Urgent Care open?

MedExpress Urgent Care is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com