This profile has been claimed by the business owner or representative.
Medbridge Transport
- Medical Transportation
- Humble, TX
About this business
At Medbridge Transport, we understand that nothing matters more than finding compassionate, attentive care for your loved ones. That, of course, includes their transportation from one location to the next. Whether you simply require a ride to your doctor's appointments, compassionate disabled transportation or full-service hand-to-hand transport for a wheelchair customer, you can be sure that you are in the hands of a very caring and skilled team of patient care professionals. We Offer Wheelchair Transportation (wheelchair t... read more
Location details
15100 Lee Rd Suite 103, suite 103, Humble, TX, 77396, United States
Get directions
My personal opinion based upon my year + experiences: 4 separate times I have proof they left my mom (with slight dementia) waiting for dialysis transport over 1 to 1.5 hours. This last time they made her wait 1 1/2 hours, never called me so I could arrange with Davita, dumped her without letting me or Davita know the situation and this caused an issue with her being able to have her scheduled Dialysis. When I called to ask why I the contracted party was not alerted they lied and said they had. iPhone showed they hadn’t. Poi... read more
Recommendedon time, reliable, good driver, safe
Clean vehicles, courteous and friendly drivers
Business response:
Thank you! really appreciate the feedback
Timely, helpful, great driver, great office/phone staff. Car was clean and comfortable.
Business response:
Thank you for a great review!
I booked my client a round trip to a doctor's appointment. The driver was late picking up, and he got to his appointment late so he wasn't able to see the doctor. The driver did not stop at a red light I was following behind the van. My client was holding his chair because the driver was dipping in and out of lanes causes it to be a bumpy ride. He talked on his cellphone the whole time while driving. I called and made a complaint and the supervisor was very rude to us after paying $245.00. Very unprofessional and doesn't con... read more
Business response:
First we wanted to say thank you for the feedback. Looking at our records you are correct, the driver was 13 minutes late for the pickup and the total cost of $125.45 was fully refunded the same day. Soon after your feedback the driver went through additional Passenger Assistance Safety and Sensitivity training. We appreciate your help making us better.
Excellent Company. Always arrive on time and the drivers are pleasant to talk to and very helpful. Will definitely continue to use Medbridge.
Business response:
really appreciate you taking the time to provide feedback!
Everything!!!!!!!!!!!!!!!!!!!!!!!!!
Business response:
Thank you! We will let your driver know you were satisfied.
Needed transport quickly late in the day. Medbridge got me transport in about an hour. My driver was friendly and took me and my stuff quickly to my destination. She unloaded me and my boxes on an extremely hot day up a long wheelchair ramp. Thank you Medbridge for helping me in a difficult situation.
Business response:
Thank you for the amazing feedback. I know every feedback we get motivates the team to work harder and we really appreciate you taking the time!
My father is 6’6, 285lbs, and wheelchair bound. Getting him into an suv is nearly impossible, so we tried Medbridge Transport this morning. His appointment was 9am. He was back home by 10:15. Easiest trip ever and wish we had done this years ago. It gave my father back control of his day, something he lost several years ago. Prompt, patient, and courteous, this is now going to be our regular routine. Highest praise. A Godsend for our family.
Business response:
Thank you for the kind words.
Frequently asked questions about Medbridge Transport
How is Medbridge Transport rated?
Medbridge Transport has a 4.5 star rating with 159 reviews.
When is Medbridge Transport open?
Medbridge Transport is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com