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230 Brownlow Ave, Dartmouth, NS, B3B 0G5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you’re trying to be a new member they have plenty of customer service reps, however if you have questions about your coverage you’ll be left on hold forever. Terrible customer service. We used to have good customer service but nowadays they just don’t seem to care about customers.
Update: Medavie lost documentation I submitted for life insurance coverage. In the original documentation there were no health issues. After months medavie told me they hadn’t received the documentation and therefore they had lost it. I was requested to submit updated documentation. Health conditions changed over this time, and now the application was rejected. If they had received the original documentation it would have been accepted. Truly unprofessional company and one I have been fighting with for almost a year over thi... read more
The worst insurance provider I have ever had. Having to deal with coordination of two Blue cross plans trough two different employers trying has been frustration after frustration trying to get paid but the second plan for my dependent children. The online claim submission has zero requirements for what needs to be submitted which results to resubmitting the same claim at least 3 times until you meet all their requirements that you are completely unaware until you get the payment denied and start the claiming process again. ... read more
I was speaking with a WONDERFUL Lady today here in Dartmouth office… very helpful and understanding….. welcome back to your office and Thank you
The people in the quick pay office are great. Quick Pay office in no longer an appropriate name. It now takes 5 to 7 days to receive your money. That is not quick! The call center people are hit or miss. I have had some great people answer and l people answer who were terrible.
Medavie has a 4.1 star rating with 28 reviews.
Medavie is open now. It will close at 6:00 p.m.
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