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McGriff Insurance Services
- Insurance
- Fort Myers, FL
About this business
Location details
13515 Bell Tower Dr #101, Ste 101, Fort Myers, FL, 33907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There customers service is terrible and they are very poor communicators & see uce center doesn't understand coverage & don't explain anything. They act as traffic cops without any understanding. We were charged for coverage for over 5 years that was not provided in the policy conditions & specifically identified in the exclusion section of the policy.
We had McGriff as our condo insurance agent for over 20 years. Used to be competent. Most recently, we are assigned a new broker at least every 6 months. No continuity. We value long-term relationships with vendors who know our business.
The WORST customer service EVER! I've been with McGriff for several years and my "agents" have changed more often than those number of years. Every time I've called it seems I have been assigned to a different person (I must have 9 different email addresses). The latest agent has basically ghosted me leaving me in limbo while my policy is set to expire soon. Their turnover must be extraordinarily high. Steer clear of this firm.
Takes and act of God to talk to a human in Ft Myers Fla. Last time we needed to call North Carolina, to ask them to call Ft Myers, to ask Ft Myers to call us. Guess I need to do the same thing again. If we were not stuck with these people I’d tell them to take a hike.
Frequently asked questions about McGriff Insurance Services
How is McGriff Insurance Services rated?
McGriff Insurance Services has a 1.9 star rating with 13 reviews.
When is McGriff Insurance Services open?
McGriff Insurance Services is open now. It will close at 6:00 p.m.
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