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McDougall Energy Inc. - Owen Sound Office
- Consumer Services
- Owen Sound, ON
About this business
McDougall Energy Inc. (“McDougall Energy”) is a Canadian, privately owned, family business which has been serving energy customers since 1949. McDougall Energy is a marketer and distributor of heating oil, propane, gasoline, diesel fuel and commercial lubricants, as well as an Esso retailer. McDougall Energy is proud to be named one of Canada’s Best Managed Companies Platinum Club Members. Now, in its third generation of ownership, the energy company serves communities throughout various regions across Cana... read more
Location details
2297 16th Ave E, Owen Sound, ON, N4K 5N3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been with Edward fuels for over a decade, no issues at all. When MacDougall took over we thought ok, should get the same service. This company is a joke, terrible service. We chose to continue with automatic billing, however someone at MacDougall energy didn't get the message. They let our tanks run empty. Of course this happened on a Saturday, so called the emergency number. Spoke to someone who looked at our account who then said, I don't know why this has happened, very sorry, someone will call you back. No one ca... read more
Been with them for a while, however the service is terrible. Automatic fill ups were awful and they would let our tank get really low before delivering, so we stopped using that and ordered when we wanted it, but it still took weeks to get a delivery. Ordered oil on a sunday and 9 days later I had to call in and get an urgent delivery, twice!!
I’m not sure how the rest of your company works, but if your Esso station on Coleman street Carleton Place is any example, you are lacking. If your employees don’t like the people in our community, maybe they shouldn’t be there.
We have been a customer of McDougall for over three years. I undertook an extensive review of market alternatives, and have never regretted our choice. Customer service has consistently been excellent, and we know that we would be worst off with other options. We are relaxed and satisfied. Just wanted y'all to know.
McDougall Energy supplies the propane to my home. They fill my tank promptly, within 24 hours of my call to refill. Their customer service is exceptional. Their prices are always fair, and the delivery drivers are nice too! They moved my tank and its lines when I needed the tank moved as well. Really happy customer here. Would recommend this company any day.
Frequently asked questions about McDougall Energy Inc. - Owen Sound Office
How is McDougall Energy Inc. - Owen Sound Office rated?
McDougall Energy Inc. - Owen Sound Office has a 3.4 star rating with 14 reviews.
When is McDougall Energy Inc. - Owen Sound Office open?
McDougall Energy Inc. - Owen Sound Office is open now. It will close at 6:00 p.m.
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