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Mcdonough Family Eye Care

4.1

About this business

Location details

1044 Avalon Pkwy, Stockbridge, GA, 30253, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:30 a.m. to 1:00 p.m.
SunClosed
4.1205 reviews
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Lameka Outerbridge's profile image
Lameka Outerbridge 
recommend  Recommended
4 years ago

thank you for your service i truly appreciate you and staff! 

Mark Dixon's profile image
Mark Dixon 
recommend  Recommended
4 years ago

Great, fast service. Glasses are to good..see a lot more dust 

Julianna Dill's profile image
Julianna Dill 
4 years ago

Worst customer service experience ever. Was just trying to get my son glasses -we already had an RX. The employee was extremely rude and wouldn’t help us with making an appointment. Would not recommend. 

Business response:

Hi, Julianna. We're sorry to hear about this and sent you a private message so we can learn more. Thank you! 

Julianna Dill's profile image
Julianna Dill 
4 years ago

Worst customer service experience ever. Was just trying to get my son glasses -we already had an RX. The employee was extremely rude and wouldn’t help us with making an appointment. Would not recommend. 

Business response:

Hi, Julianna. We're sorry to hear about this and sent you a private message so we can learn more. Thank you! 

Julianna Dill's profile image
Julianna Dill 
4 years ago

Worst customer service experience ever. Was just trying to get my son glasses -we already had an RX. The employee was extremely rude and wouldn’t help us with making an appointment. Would not recommend. 

Business response:

Hi, Julianna. We're sorry to hear about this and sent you a private message so we can learn more. Thank you! 

Julianna Dill's profile image
Julianna Dill 
4 years ago

Worst customer service experience ever. Was just trying to get my son glasses -we already had an RX. The employee was extremely rude and wouldn’t help us with making an appointment. Would not recommend. 

Business response:

Hi, Julianna. We're sorry to hear about this and sent you a private message so we can learn more. Thank you! 

George Smith's profile image
George Smith 
4 years ago

Louisburg, NC. Last visit ever to this location. I’ve been a customer at this location prior to it being swallowed up by the My Eye Doctor franchise. I requested new lenses in existing frames which were previously purchased at this business just over a year ago. Simple request, right? Not even close. First I was asked if I had an appointment. I did not. Second, I replied that I do not want an exam, just replacement lenses which by the way, they had done for me previously. They informed me they couldn’t do that without an app... read more

Business response:

Hi, George. We're really sorry to hear about your experience and will share your feedback with our team so they can look into this matter further. If you would like to be contacted by our patient relations team, please send us a private message with your phone number and email when you have a moment. Thanks! 

George Smith's profile image
George Smith 
4 years ago

Louisburg, NC. Last visit ever to this location. I’ve been a customer at this location prior to it being swallowed up by the My Eye Doctor franchise. I requested new lenses in existing frames which were previously purchased at this business just over a year ago. Simple request, right? Not even close. First I was asked if I had an appointment. I did not. Second, I replied that I do not want an exam, just replacement lenses which by the way, they had done for me previously. They informed me they couldn’t do that without an app... read more

Business response:

Hi, George. We're really sorry to hear about your experience and will share your feedback with our team so they can look into this matter further. If you would like to be contacted by our patient relations team, please send us a private message with your phone number and email when you have a moment. Thanks! 

George Smith's profile image
George Smith 
4 years ago

Louisburg, NC. Last visit ever to this location. I’ve been a customer at this location prior to it being swallowed up by the My Eye Doctor franchise. I requested new lenses in existing frames which were previously purchased at this business just over a year ago. Simple request, right? Not even close. First I was asked if I had an appointment. I did not. Second, I replied that I do not want an exam, just replacement lenses which by the way, they had done for me previously. They informed me they couldn’t do that without an app... read more

Business response:

Hi, George. We're really sorry to hear about your experience and will share your feedback with our team so they can look into this matter further. If you would like to be contacted by our patient relations team, please send us a private message with your phone number and email when you have a moment. Thanks! 

Frequently asked questions about Mcdonough Family Eye Care

How is Mcdonough Family Eye Care rated?

Mcdonough Family Eye Care has a 4.1 star rating with 205 reviews. 

When is Mcdonough Family Eye Care open?

Mcdonough Family Eye Care is closed now. It will open tomorrow at 8:30 a.m. 

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