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McDonald's
- Fast Food
- Mercedes, TX
About this business
Location details
216 N Texas Ave, Mercedes, TX 78570, Mercedes, TX, 78570, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 11:00 p.m. | |
| Sat | 4:00 a.m. to 11:00 p.m. | |
| Sun | 4:00 a.m. to 11:00 p.m. |
Waited for my order for 12 minutes, and reason they keep on telling me was because they were waiting for biscuits and eggs. It was 9 am, shouldn't run out of biscuits much less eggs . Another thing is that while I was waiting, the management staff placed orders while I waited, and they got their orders 1st and started eating, while I was standing in front of them. That would not have happened under my watch. Always disappointing with McDonald's
The customer experience is negatively impacted by this recurring issue. Orders are often delayed because of the oversight in fulfilling requests. Communication breakdowns within the service chain appear to be a contributing factor. Consistent follow-up is needed to ensure that customer expectations are met. Addressing this problem is essential for improving customer satisfaction and loyalty.
Frequently asked questions about McDonald's
How is McDonald's rated?
McDonald's has a 3.3 star rating with 28 reviews.
When is McDonald's open?
McDonald's is closed now. It will open tomorrow at 4:00 a.m.
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