McDonald's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

McDonald's

3.1

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

322 Merchant Dr, Knoxville, TN 37912, Knoxville, TN, 37912, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,300 reviews
Select a rating
Rylee Heim's profile image
Rylee Heim 
on Google
a day ago

Spent 30 minutes on the driveway at 11:30pm on 04/01/25 trying to pick up a u er eats order. After 30 minutes of waiting got an order for grubhub and the employee had attitude. Horrible service and do not recommend coming to this location at all. 

Charles Crisp's profile image
Charles Crisp 
on Google
3 days ago
Tierra Rodgers's profile image
Tierra Rodgers 
on Google
5 days ago

Never thought I would have to complain but I literally just ordered on the mobile for drive thru and they gave me a dry BEC bagel with a very cold hash brown and I asked for a sweet tea and it was un sweet and yes this was very intentional and no I wasn’t rude I’m never rude to them I am having allergy problems and it be okay if 1 thing was wrong but like the whole order? This was around 8:30 am 

Jada Collins's profile image
Jada Collins 
on Google
6 days ago

Every single time I come thru the drive thru they got it wrong. I'm always very pleasant and understanding as I work in food industry. The problem is not that they mess up, they are VERY RUDE!! THE MANAGER is at night is the worst!! There's 1 lady who takes the money and she's always very nice, but the rest are horrible. Bad service all around. I live 1 min from there the reason I keep going. Do Better! Like your job or get a new one 🙄 

Jennifer Downer's profile image
Jennifer Downer 
on Google
6 days ago

Shout out to Marty, the young man wearing glasses that is a cook and went ABOVE and BEYOND to help us when we needed a hand at your store! What a fine gentleman! Need more “Martys” in this world ! 

View all google reviews

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.1 star rating with 2,300 reviews. 

When is McDonald's open?

McDonald's is open now. It will close tomorrow at 12:00 a.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com