McDonald's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

McDonald's

3.2

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

5055 N Broadway, Knoxville, TN 37918, Knoxville, TN, 37918, United States

Get directions
WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat5:00 a.m. to 11:00 p.m.
Sun5:00 a.m. to 11:00 p.m.
3.221 reviews
Select a rating
Justin LeMay's profile image
Justin LeMay 
on Google
a week ago

The 2 gentleman working each window on July 25th Friday at 220 PM need a raise probably bigger than McDonald's can afford. They were both cool as a fan , polite, and even though I didn't check the bag. For I've l once my Mickey Dee's order was correct, I had a straw, and wait for it.... Napkins without asking. 

Kristine Harper's profile image
Kristine Harper 
on Google
2 weeks ago

The employees are very nice, however, I've been here multiple times in a ween and it's constantly that same issue. They are slow and mess up orders A LOT. I would've given more stars if it weren't for my latest experience where I sat in line, ordered, waited , and THEN they let me know they aren't taking cards. My kids was literally bawling his poor broken heart out and no one gave a crap. They could have at least given me a little package of cookies or apples or just anything for waiting my time. I know I wasn't "owed" anyt... read more

Rachel Heatherly's profile image
Rachel Heatherly 
on Google
2 weeks ago

Went thru their drive thru and man working and handling the food had long hair not brushed n not tied back. Was not a good sight and definitely made me not want to eat the food! 

James's profile image
James 
on Google
2 weeks ago

The food was cold and they got someone who can barely speak English, no disrespect, at the drive thru window taking orders, they always do this it’s been like this for 2 months now, it’s always someone who adds on things and gets and attitude with you when you arrive to the window. The food have green spots on it and I have picture evidence, my child is sick from there mchicken, I will be suing broadway McDonalds this upcoming week. 7/20/25 

Stephanni Hobbins's profile image
Stephanni Hobbins 
on Google
2 weeks ago

The soda machine wasn't 100% functioning properly. Otherwise fast and friendly. 

View all google reviews

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.2 star rating with 21 reviews. 

When is McDonald's open?

McDonald's is closed now. It will open at 5:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com