McDonald's

Ellie Hemati 

on Google

3 weeks ago

This was my second visit since this McDonald’s was rebuilt and reopened and unfortunately both experiences were disappointing. The restaurant looks clean modern and nice because it’s brand new but the customer service has been terrible. The way the restaurant is designed makes it difficult for employees to see customers who are standing at the counter waiting for assistance. People end up waiting for long periods of time before anyone even notices them. On one visit my burger was cold. It seemed like the order had been ready... read more

random person 

on Google

a month ago

This brand new McDonald's looks completely soulless, depressing and its a slap in the face to the locals here in Coppell. How do you renovate a brand new building with all that money and somehow think along the way, "How can we make it as bland as possible? How can we make it feel depressing? How can we make it as unwelcoming and threatening as possible for families and locals?" Did you hire a depressed architect or something? Seriously, the old McDonald's lobby looked much bigger. It had a warm, cozy, homey feel. It was ... read more

Hany Girgis 

on Google

4 weeks ago

After the renovation, the branch has become much more organized and noticeably cleaner. The 24-hour service-both dine-in and drive-thru-is a real advantage. The only thing I noticed is that the food takes some time to be prepared, but overall the improvement is very clear and the place is much better now.After the renovation, the branch has become much more organized and noticeably cleaner. The 24-hour service-both dine-in and drive-thru-is a real advantage. The only thing I noticed is that the food takes some time to be pre... read more

Daniel Kim 

on Google

3 weeks ago

Never go past 11 p.m. I ordered an ice cream and waited for 20 minutes, and then I asked, and they said I had to wait. I waited for 5 more minutes, and it still wasn’t there. I rang the bell 3 times, and nobody came, and some employee kept glaring at me. She said they were busy and I had to wait. I then saw her give an ice cream to someone in the driveway, and at the time, it wasn’t that busy. I rang the bell again, and then she took it away and got mad, and I had to wait even longer until she finally gave me my ice cream an... read more

Papz Eatz 

on Google

2 years ago

Good place to take kids for a quick wind down . Service is faster than other locations I have been. The play area is liked by kids, the service friendly. Overall the atmosphere is good, the place is maintained well and cleaned well. The drive thru was also moving quickly. Surely a ' will come again' place.