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MB360
- Apartments
- San Francisco, CA
About this business
Location details
701 China Basin St, San Francisco, CA, 94158, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
Incompetent staff The rent might be a little cheaper than other apartments in mission bay. HOWEVER, there is a good reason for that. You will end up with bunch of incompetent staff. My experience was terrible. Denise was rude, Emily (Denise boss), she never called me for follow up. I am not sure if even Denise informed her to call me. Chris tottally incompetent at leasing office. I asked why they did not work on my application on Monday, Arlett said because we just started our week and busy with other tasks. I end up withdra... read more
Business response:
Dear Future Resident, Thank you for your feedback. I'm truly sorry to hear about your experience. I wasn’t able to reach out directly as your profile details are hidden, but I would appreciate the opportunity to speak with you. While our rates may be lower than others in Mission Bay, we strive to provide quality service and regret that we missed the mark. Please feel free to contact me directly—I’d love the chance to connect and learn more. Warm regards, Brehyonnia Community Relations Manager
Apartment safety This apartment sucks so much I moved back to Detroit. Far too dangerous, stolen packages, etc
This building simply became unsafe Apartments and perks are pretty good. But the crime situation in the building got ridiculous. We had effractions, unwanted visitors, and stolen package to a point where you can’t get anything delivered at your address. The management is fully aware, and rather than taking any significant measures, like having staff or security in the entrance, gently reminds occupants that they are not responsible for stolen packages. Funniest story in all of that was that they actually leased to a group th... read more
Unsafe building! Targeted for crimes For your safety do not consider MB360! I saw a burglar hanging in our building last week, I have had 5 packages stolen in a month. This building is highly targeted for crimes because everyone knows the management don’t care! I have spoke to the management 2 weeks ago regarding to the same issue. It has been over 2 weeks now, more of my package got stolen, nothing has been done! Still more new opened and stolen packages everyday!! The management was very rude to me, they told me if I took ... read more
PSA: Your stuff will get stolen. Management won’t do anything about it I moved in here on August 1st, and it’s currently mid October. I usually get my deliveries from Amazon or other places around once a week. I’ve had something stolen from the mail room at least once a month (3x so far). Other times people opened boxes, decided they don’t want my stuff and then they leave it. I’ve texted the management office and they refuse to do anything. They could easily find out who it is because there is a camera in the mail room, and... read more
Renters beware. I will never move to another Essex property. Do not move here. Where do I start? The constantly stolen packages, the unresponsive management, the pink mold, or the arbitrary $500 bill they slapped on us upon move out? Mission Bay is gorgeous, convenient, and finally post-pandemic becoming more alive. MB360 is even located near some great coffee shops (Cafe Réveille), a grocery store (Gus's), and a fun beer garden/food truck area (Spark Social). Despite the great location at the heart of these locations, I hav... read more
Unsafe. Look elsewhere. Unsafe. Look elsewhere. We have lived at MB360 for about 3 years now and while the building is nice and so are the amenities, all the residents feel worried about their safety. Packages are constantly being stolen (lost multiple) and vehicles broken into. My vehicle is in direct line of sight of a camera and when asked for the footage to forward to police, management said "the camera does not work". Packages are dumped into an open room, garage doors are left open due to mechanical failures and buildi... read more
Frequently asked questions about MB360
How is MB360 rated?
MB360 has a 2.2 star rating with 158 reviews.
When is MB360 open?
MB360 is closed now. It will open at 9:00 a.m.
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