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Specialties: Pacific Mazda is the largest Mazda dealer on Vancouver Island. One of the best inventories of quality, reliable, used cars, used trucks, and used vans, in Victoria.All used vehicles have full safety inspection and CarProof report available. Award winning, friendly, Mazda service department. Full detail shop. We specialize in THULE car racks. Kayak racks, bike racks, Cargo boxes. Established in 1986. Pacific Mazda is a locally owned, family-operated Mazda car dealership. Consistently rated one of the top Mazda de... read more
2829 Douglas St, Victoria, BC, V8T 4M6, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Majority of the customer service was very kind and they always made an effort to try and resolve the problem as quickly as possible. Had car in for a repair, ended up falsely diagnosing 2 times and charged me for both. Came back in 3 times after that for them to fix it just for them to tell me the engines toast and did not refund anything even though the issue was never solved. Very much appreciate the amount of effort they put in to try and resolve the issue but in the end they ended up charging me almost 5000 for an issue ... read more
Great service!!! Even went the extra mile to fix the button on the fob when we never even brought it up. Highly recommend!
Denzel is the man! Amazing customer service from start to finish! Would definitely recommend!
Dealt with Matt. Seemed like a straight shooter and treated us very well. They appear to run a very good operation. We'd definitely go back.
Mazda Service has a 4.1 star rating with 28 reviews.
Mazda Service is closed now. It will open tomorrow at 8:30 a.m.
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