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Mazda of North Miami - Service Department
- Automotive
- Miami, FL
About this business
Our highest priority in every department at Mazda of North Miami is customer service. We want every customer to leave our dealership completely satisfied. Part of our customer service policy is performing quality work on your car that you can trust. Our mechanics are able to perform maintenance on all makes and models, not just Mazda.
Location details
Service Building, 20700 NW 2nd Ave, Miami, FL, 33169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I will never have my car serviced here again. First, even with an appointment, I had to wait 2.5 hours for the over priced oil change and tire rotation. Second, they sent a link of my car being serviced which didn't work. I replied the link was invalid and did not receive a response. But worst of all, my check engine light was on and they didn't even bother to check my 2023 CX5 with 5k miles! I should have known my car was not being handled professionally by the sign in the waiting area! What the heck are "Low caps"?
Been a customer for 5 years, but no more. Brought the car in for an oil change and to check the brake pads. They preformed a back-up camera recall repair and hopefully the oil change, but I had to ask repeatedly if the brakes were checked. When the camera repair would take more than a day they called to ask if I wanted to get a loaner. I went back to the dealer to pick it up, the person inspecting the car pointed out a smudge or paint defect and told me it was damage. RED LIGHT! If that's considered damage what happens if a ... read more
Recently had the pleasure of working with Service Writer Anthony Acosta at Mazda of North Miami, and his professionalism and communication skills were exceptional. He was extremely responsive, returning my calls promptly and keeping me informed throughout the process. I highly recommend Anthony and Mazda of North Miami for their outstanding service. 5 stars!
Ask for Anthony he's the best
Brought in car had some questions I was helped by Anthony Acosta who was patient with his explanations. He went the extra.mile with his consultation. I will come back to do the service with an appointment because i feel this place is trustworthy.
Frequently asked questions about Mazda of North Miami - Service Department
How is Mazda of North Miami - Service Department rated?
Mazda of North Miami - Service Department has a 4.1 star rating with 77 reviews.
When is Mazda of North Miami - Service Department open?
Mazda of North Miami - Service Department is closed now. It will open on Monday at 7:30 a.m.
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