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320 S Polk St # 200, Amarillo, TX, 79101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 9:00 p.m. | |
Tue | 12:00 p.m. to 9:00 p.m. | |
Wed | 12:00 p.m. to 9:00 p.m. | |
Thu | 12:00 p.m. to 9:00 p.m. | |
Fri | 12:00 p.m. to 9:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This has got to be the dumbest company I have ever seen. They first approved my son's medication and then denied it and then approved it and then deny it. So my 12-year-old is roller coastering on a psychotropic medication. Turn and run from these people if you have the chance. A one Stars too much for them
Maxorplus is currently charging me three times my copay amount. What costs me $25 copay at my local pharmacy, Maxorplus charges me $75 for the same one month supply. When I talked to customer service, they tried to blame it on how the doctor wrote the prescription, but the facts are that my local pharmacy can read a prescription and charge the correct copay and Maxorplus cannot.
Insurance only allows us to use maxor and cvs. Many of the meds are often not in stock at cvs. I am forced to us maxor as they have meds in stock more often. However, the mail order service is horrible. They told me five business days. They did not tell me it would first take three days to approve it. Terrible communication. With every order I have to call to clarify something. Update: They seem to be getting better as time goes by. 3 stars
My experience with this pharmacy benefit company has been nothing short of a nightmare. After many years of a steady medication regimen that was carefully made with many providers maxor has denied most of them and put me right back where I was 3 years ago, sick. Seems that they want you to remain ill and become even more ill if it means they can save a dime at your expense. Seriously considering leave the job that makes this our pharmacy provider .
I’ve been through many providers, but this one is by far the worst one. Nothing goes smoothly. I keep having to call back to get my medication shipped. One time I ran out and was out of medication for two days because anything they do is manually/ not processed correctly.
Maxor Plus Pharmacy Benefit has a 1.3 star rating with 76 reviews.
Maxor Plus Pharmacy Benefit is open now. It will close at 9:00 p.m.
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