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Max & Erma's
- American
- Fox Chapel, PA
About this business
Location details
900 Gamma Dr, Fox Chapel, PA, 15238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:30 p.m. | |
| Sat | 11:00 a.m. to 11:30 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
You need to try their Garbage Burger
Slow service the last few times I’ve been in dining room but usually good service in the bar.
The hostess’ were rude. The table that was “being cleaned” for us was sticky. The food was not all that great. The waitress was slow, but she did at least ask how our meal was and was prompt on refills. But overall I will have to strongly reconsider ever going to this restaurant again for a meal. Plus when I see the bill is $35 I kinda expect my meal & experience to reflect that. What I got today was less than sub-par. I could have gotten a better meal via drive thru.
Business response:
Hi Eric, thank you so much for taking the time to write a review. We strive to create quality food every time a guest dines at Max and Erma's in Westerville, and we're disappointed to hear that we didn't meet your expectations or ours. We hope you give us another chance, after all, customer experience is the most important thing to us. We use all feedback as a coaching tool and will definitely work on this.
RecommendedBest food ice cream was a hit for the little one!
Business response:
Hi Nancy, we are glad to hear you enjoyed dining with us. We always appreciate guests taking the time to let us know how we are doing.
Recommendedshow me myself l it's okay dining alone sometimes I wish someone would join me here but I know every time I walk in Can You Feel The the politeness to friendliness when you feel the warmth you felt like you just love it I feel this good at depends on what you want to get it can be cheaper can be the same class and on Wednesday she gets $3 margaritas thank you Max and Erma's I do love you guys have a wonderful pleasant day and get some mints please please everyone enjoy your food then we're all enjoying more snow in Columbus ... read more
Business response:
Thank You Pennicia for your great review. Yes the $3 Margeritas are a hit. Take care and we hope to see you again very soon.
RecommendedDelicious food and excellent service
I am sorry but once you finish your meal and order cookies it should not take 30 minutes for cookies... going on 30 minutes as well without even seeing the bill is absolutely ridiculous. couldn't even grab a servers attention long enough to ask for a manager.
RecommendedWe had Morgan as our server tonight. Came in about 815. She was awesome. Super prompt. Very attentive. And really just an awesome server. She had a busy section but kept everyone taken care of. Kitchen was slow but food was good....Ill come back and Ill only sit in Morgans section.
Business response:
Your kind words are greatly appreciated and thank you for the kind words about Morgan. Sorry the speed of food wasn't up to par, we'll fix it next time :).
poor service. our food came out at different time. my wife waited the longest for her food and her drink. my ordered their 3 for $10. and when they came out with everyones food they didnt have my wife's. the manager was the person that delivered our food and he politely asked my wife what she had ordered and my wife couldn't remember if she ordered the club or a hamburger so she said the club, he told her he would have that out in just a few minutes for her. after a few minutes the waitress (who was awful )came back to our t... read more
Business response:
We would love the opportunity to make this up to you Glenn & Heather. Please call us at 614-759-9989 so we can learn more from your valuable feedback.
Frequently asked questions about Max & Erma's
How is Max & Erma's rated?
Max & Erma's has a 3.7 star rating with 54 reviews.
When is Max & Erma's open?
Max & Erma's is closed now. It will open at 11:00 a.m.
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