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Max & Erma's
- American
- Westerville, OH
About this business
Max & Erma's Restaurants owns and operates more than 70 full-service restaurants at various locations throughout the United States. Its menu includes a variety of salads, sandwiches, burgers and entrees. The restaurants offer various types of desserts that include chocolate cakes, caramel fudge cheesecakes, cream pies and sundae bars. Additionally, the restaurants serve a variety of alcoholic and nonalcoholic beverages, such as beer, wines, spirits, iced tea, coffee, lemonades and various types of milk shakes that include va... read more
Location details
790 State Street, Westerville, OH, 43082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
RecommendedFriendly service. Our waitress was very on top of things and I appreciate that.
sat for 30 minutes and no one ever took our order.They weren't busy just busy talking to each other. Waitresses literally walked past without acknowledging we were even there. I will not go back.
Great time and great food!
Slow service the last few times I’ve been in dining room but usually good service in the bar.
The hostess’ were rude. The table that was “being cleaned” for us was sticky. The food was not all that great. The waitress was slow, but she did at least ask how our meal was and was prompt on refills. But overall I will have to strongly reconsider ever going to this restaurant again for a meal. Plus when I see the bill is $35 I kinda expect my meal & experience to reflect that. What I got today was less than sub-par. I could have gotten a better meal via drive thru.
Business response:
Hi Eric, thank you so much for taking the time to write a review. We strive to create quality food every time a guest dines at Max and Erma's in Westerville, and we're disappointed to hear that we didn't meet your expectations or ours. We hope you give us another chance, after all, customer experience is the most important thing to us. We use all feedback as a coaching tool and will definitely work on this.
show me myself l it's okay dining alone sometimes I wish someone would join me here but I know every time I walk in Can You Feel The the politeness to friendliness when you feel the warmth you felt like you just love it I feel this good at depends on what you want to get it can be cheaper can be the same class and on Wednesday she gets $3 margaritas thank you Max and Erma's I do love you guys have a wonderful pleasant day and get some mints please please everyone enjoy your food then we're all enjoying more snow in Columbus ... read more
Business response:
Thank You Pennicia for your great review. Yes the $3 Margeritas are a hit. Take care and we hope to see you again very soon.
We had Morgan as our server tonight. Came in about 815. She was awesome. Super prompt. Very attentive. And really just an awesome server. She had a busy section but kept everyone taken care of. Kitchen was slow but food was good....Ill come back and Ill only sit in Morgans section.
Business response:
Your kind words are greatly appreciated and thank you for the kind words about Morgan. Sorry the speed of food wasn't up to par, we'll fix it next time :).
Wonderful staff and yummy food!
max & ermas is like, the best
Frequently asked questions about Max & Erma's
How is Max & Erma's rated?
Max & Erma's has a 3.7 star rating with 725 reviews.
When is Max & Erma's open?
Max & Erma's is closed now. It will open at 11:00 a.m.
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