Maureen O Khoo Md

Lee-Tan Lu 

on Google

a month ago

- we arrived there and needed to fill out paper forms with lots of questions not related to medical. It's my first time ever so I didn't know if it's relevant so I didn't ask, now I know it's not relevant so it's not necessary for the clinic to ask that many questions. - we went into the exam room and I can see previous patience's information and detail, I believe it's violation in privacy. - doctor was not gentle while doing the exam nor explain what she's looking/doing. - the bill was sent after 5 months and demanded late ... read more

Jamie 

on Google

5 months ago

**BE AWARE** This medical facility sent a bill over a year after the visit and then demanded payment within two weeks, threatening late fees. That is completely unreasonable. I called multiple times to ask for clarification on the charges. The receptionist said they cannot give the email address or phone number from billing person but will request billing person to contact me, but I NEVER received a response. Despite the lack of communication, they are now adding late fees without ever properly explaining the bill. To make m... read more

Stephanie Lee 

on Google

8 months ago

I went in on August 11 for a routine women’s wellness exam, with additional testing for an infection I’ve had recurrently. The doctor told me I would get my Pap results in about 3 days and infection results within a week. After a full week, I had received nothing. I called the office and no one answered. I left a voicemail and no one returned my call. I called again and the receptionist only said she would “pass along the message.” Finally, on August 22 (11 days later), my results appeared in the online portal with a positiv... read more

李爽 

on Google

9 months ago

I’m incredibly grateful to Dr. Khoo for her skilled and compassionate care during the delivery of my son. In a situation that could have quickly become complicated, Dr. Khoo’s experience and decisiveness made all the difference. She expertly used vacuum assistance during delivery—something that, in many similar cases I’ve read about, often results in an emergency C-section. Thanks to her judgment and steady hands, I was able to have a smooth vaginal delivery and a safe birth experience. Dr. Khoo remained calm, confident, and... read more