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With over 30 years of experience, we are proud to be Toledo's ONLY Factory Authorized Carrier Dealer. Personal service, latest technology, and properly sized equipment for maximum comfort and efficiency. We have a solutions that will fit your needs and budget. Many of which qualify for huge tax credits and discounts! Call us today for all your heating and air conditioning needs.
2903 Woodville Rd, Northwood, OH, 43619, United States
Get directionsFurnace and Central Air unit installed two day process but they made sure we could use the air the first night before finishing installation. Hottest weekend of the year! Thank you for your care and consideration. Very professional. Support local!
Business response:
We've been in business many years and have served thousands of customers. Everyone makes mistakes. It's all in how to correct the mistake. We would like to ensure all our customers that they are our #1 priority and we at Mauder strive to provide the best customer service in our industry. The most successful company cannot please 100% of their customers....but the best companies are willing to try!
These folks and their company are the best. Converted my electric heating system to a gas system and installed a new air conditioning unit. Everything was completed in a 2-day period. Everyone connected with the job, from the office staff to the installation crew, were extremely professional. Thank you Mauder Heating & Air Conditioning!
Business response:
We appreciate your kind words. Thank you very much & enjoy the beautiful weather!
Don came out for service this morning and was great! He explained things in detail and left us with piece of mind for the winter! Will definitely be calling back for all our Heating and A/C needs!
I will NEVER use Mauder Heating & AC EVER again! These people were recommended to be fair & honest, but my personal experience was that they are NOT! They are also VERY over-priced!! The attitude of the staff is that they "don't care" what kind of reviews they get or if a former customer gives them any referrals. If they upset a customer, they "don't care"!!!! That is HORRIBLE customer service!! They never even compromised in the least!!!!
Business response:
We understand you are frustrated and sincerely apologize for your experience. We strive to provide excellent customer service and treat our customers with the utmost respect. We have a very dedicated customer support team here to help you in any way we can. If there are other issues that need to be address, please don’t hesitate to contact our office.
Mauder was fantastic- our air conditioning went out a couple of days before we were scheduled to be out of town. Troy came out late in the evening, determined the problem, ordered the part and was able to get it installed before we left for our vacation. When it needed tweaking while we were gone, their service was fast and they were incredibly helpful. I can absolutely recommend them. Excellent service and integrity.
Mauder Heating & Air Conditioning has a 4.7 star rating with 178 reviews.
Mauder Heating & Air Conditioning is open now. It is open 24/7.
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