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Mattress Outlet
- Mattresses
- Cleveland, TN
About this business
Location details
818 25th St NW, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
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Huge difference in online price for a sectional I tried to buy. Owner made excuses and wouldn’t take responsibility for price being so far off but wanted to argue. He kept saying “he can’t control” and I was like, you can control your own website inventory and prices. He was super argumentative and defensive and wouldn’t stop arguing. I wasn’t even the slightest bit mad about it until the end when he got rude
On our second purchase from them. Great quality furniture and customer service. Highly recommend.
I worked there for about 2 months. and I watch and hear the things that they say about some of there customers some of the stuff they say about people coming in there is so absolutely disrespectful. the other day monty said something about a poor old man saying how he was a weirdo and stuff like that how he can not get finance on anything the amount of disrespect that goes on in that store is crazy. they also treat there employees like crap I would absolutely NOT recommend anyone to work for them they lie to you and say they... read more
Purchased a set or Furniture a little over a year ago with the extended warranty. I've already had to have it replaced twice and have currently been waiting since April for my third set of replacement furniture. They absolutely refuse to give me a refund. Apparently the manager never works I have called and asked for him probably 10 times and it's always "He is off he will be in tomorrow " and when I call the next day I get told the same thing.
Business response:
Hello Mr. Johnston, I'm sorry you aren't happy with your furniture. We quickly replaced your previous set when you damaged it. When you contacted us about this set, you had multiple damages again. You told us you want something better or stronger and were contacting the manufacturer directly. We aren't sure how you would like to proceed if you don't want the same thing. If you want to proceed with replacing what you currently have, we can start that process. Thanks! - Brent
looking For Bedroom Furniture a Complete King Bedroom and the everything to go with It
Love our new sectional...very comfortable...professional delivery and set-up...thank you...
Fantastic customer service. Beautiful inventory. Super fast delivery! So excited to get our new furniture delivered tomorrow. Thank you so much!
Frequently asked questions about Mattress Outlet
How is Mattress Outlet rated?
Mattress Outlet has a 4.8 star rating with 65 reviews.
When is Mattress Outlet open?
Mattress Outlet is closed now. It will open tomorrow at 10:00 a.m.
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