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Matrix Orthopedics
- Healthcare
- Austin, TX
About this business
Location details
2211 Denton Dr Suite A, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our experience with Ryan Roden and the Colleyville office was fantastic. He met our daughter at her PT appointment and took measurements for her DonJoy A22 Custom Knee Brace and his service and attitude and communication were outstanding. He is a credit to his company and doing it the right way.
Terrible service and communication. Appear to be mostly about making money than helping patients.
This place might be fine overall, but my experience with Molly was not. I was on the phone with the hospital discussing what to expect the next day during surgery, so I didn’t answer when she called. She then called me back two more times within five minutes—while I was still on with the hospital. After three calls in such a short period, I assumed it was an emergency. Instead, it was Molly calling about crutches. I understand she was trying to do her job, but that many calls in such a short window was excessive. She told me... read more
After placing the order for DonJoy Iceman 3 at $225.00, I found it on other sites for less. Contacted Matrix Orthopaedic and they indicated they do not price match and customers are certainly welcome to purchase from other sites. Ok, live and learn. However, I stand corrected as the representative reached out to me pointing out that the price I saw did not include the pad, or warranty (from 3 party seller), or convenience of having the unit delivered to the hospital so that it was ready to be used immediately after surgery. ... read more
Frequently asked questions about Matrix Orthopedics
How is Matrix Orthopedics rated?
Matrix Orthopedics has a 3.5 star rating with 6 reviews.
When is Matrix Orthopedics open?
Matrix Orthopedics is closed now. It will open tomorrow at 8:00 a.m.
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