MasterTech Automotive

cowboyUP 

on Citysearch

14 years ago

EXPENSIVE!! – If you want to be charged for service such as dealership charges or more,go there!I dont know whats their problem,because Jerry Lambert is same.Avoid unless you have 5000 to spent for small repair!Customer Service is OK. 

KyleW 

on Citysearch

15 years ago

Trustworthy and great work – I take my car here for everything. It is so hard to find a reliable place that will stand behind their work. Didnt try to sell me anything I didnt need. Work is done Timely and Correctly. Nothing but Quality and Personal service here. Staff is knowledgable and Autumn at the front desk is excellent to work with. Has my full reccomendation. 

desert racer 

on Citysearch

15 years ago

Great family shop – Autumn runs the front counter of the business and is the owners daughter and the owner Dennis and his 2 sons do all of the vehicle repairs -- I am glad AAA sent me to them , Autumn gave me individual attention and listened to every problem I had , I received a phone call from Dennis to explain a technical aspect of what the repair was going to install , The total was less then the quote and my car has not had any problem since then I was surprised when they offered to give me a ride to work , what a plus ... read more

fishing dad 

on Citysearch

15 years ago

I really appreciated the ride to work when dropping off my car. Autumn on the front counter was friendly and very helpful , If I asked a technical question that she did not know she didn't try to get out of it she just went and got her Dad to explain it to me in simple terms. Glad AAA sent me to this shop and they will be my shop for all of my cars. Great Service and within the estimate. They only used the best parts they could get for my vehicle so I did not have to worry about a future breakdown. Great to deal with 

denniswilliams 

on Citysearch

16 years ago

very knowledgeable and quick – After having my Cadillac at a few other shops MasterTech was recommended by one shop as being able to find the problem with my car. The owner worked for Cadillac years ago and knew my car inside and out , he was able to come to a fairly close diagnosis of what was wrong just by all of the descriptions I gave him. He would not commit to that being the problem without a few tests being run on the vehicle , he called me back a couple of hours later to tell me what the problem was actually and what... read more

ARSJ 

on Citysearch

16 years ago

Great customer service – MasterTech Automotive is THE place to take your car. They gave me a quote to repair my radiator and when I picked up my car, the bill was $100 LESS than the quote. The service advisor and mechanic were very professional and couldn't be any nicer! One thing is I hadn't heard anything about my car by early afternoon, so I had to call them. The service advisor sounded very harried and frazzled, but was still supernice and polite. They were SO busy, I imagine it's not prudent for her to constantly call c... read more

andnow 

on Citysearch

16 years ago

WORST Service Ever – Took my car here because it was AAA approved. The fix was triple the original estimate of $750. They promised the car in 3 days, but it took over 2 weeks, They never had a reason and often didn't answer the phone when I called. They said they would call me to let me know how things were going, but that never happened either. If it's not too late, take your car anywhere but here. They are terrible. 

snclawson 

on Citysearch

16 years ago

Worst customer service ever. – I went in for a simple rear brake job at the end of June 2007. Initially they quoted $500, but it was over $1400 after they replaced nearly the entire rear end (axle, brakes and rotors). When I picked up the car, only a block away from the shop I nearly rear-ended the car in front of me when the ABS system engaged at around 10mph at a stop! It was a very scary feeling, since it was very unexpected and felt just like I didn't have any brakes at all. The brakes also felt spongy and the pedal almo... read more

jjohson 

on Citysearch

17 years ago

Worst Automotive Shop! Not Recommended. How is this place AAA Approved?!? – I'm from CA here at school.I have AAA & saw mastertech is AAA approved so i thought it should be a good place to go.Was i wrong.At this time a male was working there with Autum as receptionist.I told them all i want is my brakes checked then tell me how much it will cost.He told me the amount&i told him i had AAA discount&to do the work.I had my master cylinder&brake booster changed out and new parts put in.30 minutes went by&he said i needed to pay ... read more