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Massage Envy - Spokane Pavilion

4.1

About this business

Specialties Our therapists are here to alleviate every ache, pain or stress -- no matter how small -- because we agree on one thing: The good life should actually feel that way. History Established in 2011. Although Massage Envy was founded over 10 years ago, Massage Envy - Spokane Pavilion opened in 2011 after recognizing the need Spokane had for affordable, convienient and professional massage therapy. Massage Envy Spokane Pavilion promotes therapeutic and professional massage therapy for a great value and extended hours c... read more

Location details

920 E Hoerner Ave #100, Country Homes, WA, 99218, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.1315 reviews
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Josh Swaney's profile image
Josh Swaney 
9 years ago

Worst customer service ever. Tried to cancel over and over. Thought we signed up for 6 month screwed us into a year. Then I get a call that they've been charging me for over a year and a half. I was told it auto renewed. I only use them twice. So let's see that two a month for 18 months, at 60 a piece. So they've stole almost 1100 from me. I keep telling them to cancel the account and they won't do it. Don't get screwed you can get a way better deal going anywhere else. 

Erin McClain Nulf's profile image
Erin McClain Nulf 
9 years ago

I have been a member of Massage Envy for seven years now----five in Texas before relocating here and two in Spokane. I have a standing appointment & always look forward to a great massage from my therapist. I think the girls at the front desk are exceptional, and they make the visit that much better. Job well done to the entire staff! 

Tina Carroll's profile image
Tina Carroll 
9 years ago
Kristen Johnson's profile image
Kristen Johnson 
9 years ago
Anne Ellithorpe McRae's profile image
Anne Ellithorpe McRae 
9 years ago

A great massage every time! Listen to my needs and address them. Feel recharged each time. 

Norma Allinger-Howell's profile image
Norma Allinger-Howell 
10 years ago

The therapists are good, but the staff at the front desk is hard to work with. They kept adding an extra month to our "one year" contract. 3 different staff members were working on our acct, trying to count months we've paid, and not one mentioned that we needed to fill out the 30 day cancellation form. I was supposed to remember to request it, since they "went over that with me" a year and a half ago! I told them clearly that I wanted to cancel, and no one gave me a cancellaton form. Ugh! Don't sign up. Find an independent ... read more

Amy Stinson's profile image
Amy Stinson 
10 years ago

Debbie just saved my Mother's Day weekend! Thank you! 

Mandi Bennett's profile image
Mandi Bennett 
10 years ago

They trick you into thinking you're getting some good deal with the member fee, enter your name in the computer incorrectly, make it impossible to schedule an appointment. ... and sign you up for a year membership when in fact you wanted a 6 month. But I guess since they can't spell your name right, what do you expect. The massage therapists all talk waayy to much, especially with their hands. (So they stop to talk with their hands instead of massage) and they aren't an hour long. Try 45 minutes. And kindly post in the room ... read more

John Hausmann's profile image
John Hausmann 
10 years ago

Holly and Bryce were great! Enjoyed it even though I'll be sore in the morning. 

Frequently asked questions about Massage Envy - Spokane Pavilion

How is Massage Envy - Spokane Pavilion rated?

Massage Envy - Spokane Pavilion has a 4.1 star rating with 315 reviews. 

When is Massage Envy - Spokane Pavilion open?

Massage Envy - Spokane Pavilion is closed now. It will open tomorrow at 8:00 a.m. 

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